1 Remote - Customer Care Associate Job in Bluff, IL
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FRESENIUS is Hiring a Remote Remote - Customer Care Associate
This is an entry level role supporting a fast paced pharmacy call center.
The applicant must live in one of the following states to be considered for this role: IL, KY, TX, WI or WV
The Customer Care Associate collaborates with cross-divisional teams, customers and healthcare provides to support effective and efficient customer service operations within the assigned function(s). In this capacity, the incumbent provides excellent customer service through timely and accurate communication.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Process received orders in a timely manner; ensuring data accuracy and integrity.
- Maintain detailed data in the applicable system(s); monitoring account activity as necessary.
- Serve as the primary point of contact for healthcare providers to ensure the facilitation of diverse customer requests; collaborating with cross-divisional teams in the coordination of customer service orders in a timely and accurate manner.
- Assist with various projects as assigned by direct supervisor.
- Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:
High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
- 1 - 2 years' related experience.
- Good computer skills with demonstrated proficiency in word processing, spreadsheet and email applications.
- Detail oriented with strong analytical and organizational skills.
- Adaptable to fast-paced environment with the ability to multitask concurrent priorities in an organized manner.
- Great interpersonal skills with the ability to work cohesively within a team environment.
- Strong customer service skills with a positive, enthusiastic and energetic attitude.
- Great oral and written communication skills to effectively communicate with all levels of management.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
Job Summary
Full Time
$47k-63k (estimate)
03/19/2023
05/31/2023
fresenius.com
SHREVEPORT, LA
7,500 - 15,000
2011
JERRY BENIT
<$5M
Related Companies
About FRESENIUS
Fresenius is a globally active health care group providing products and services for dialysis, hospitals and the medical care of patients at home. In addition, Fresenius focuses on clinic operations as well as on engineering and services for hospitals and other health care facilities. Why work for Fresenius? You spend a significant part of your life in the workplace. Isn't that why you aim high when choosing your job? And this makes Fresenius the right place for you. Our health-care company offers you a special kind of career - a career with a purpose. This means that every day, your work supp...orts our goal of providing better medicine for more people. Who do we look for? Engineers, physicians, computer scientists, nursing professionals, pharmacists, economists and scientists, to name but a few - Fresenius offers attractive career opportunities to people of all stripes, in fields such as purchasing, sales, marketing, R&D and production. And at Fresenius, it is not unusual for people to successfully apply their talents in different professional fields: scientists forge careers as managers; nurses enjoy success in sales. Please find more information on your options to embark on a career at Fresenius on our international career portal: https://careers.fresenius.com/ Imprint: https://www.fresenius.com/Imprint Data protection: https://www.fresenius.com/data-protection
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The job skills required for Remote - Customer Care Associate include Customer Service, Customer Care, Written Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote - Customer Care Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote - Customer Care Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote - Customer Care Associate positions, which can be used as a reference in future career path planning. As a Remote - Customer Care Associate, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote - Customer Care Associate. You can explore the career advancement for a Remote - Customer Care Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Associate job description and responsibilities
Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.
02/19/2022: Phoenix, AZ
Understand customer requirements so as to provide appropriate clarifications and solutions.
04/02/2022: Dayton, OH
Work within various teams to ensure outstanding customer service.
03/12/2022: Detroit, MI
Maintain broad knowledge of customer products and services.
03/25/2022: Burlington, VT
Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.
04/17/2022: Lancaster, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Associate jobs
Attending training sessions to grow knowledge of products and to develop customer service skills.
02/08/2022: Reading, PA
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/29/2022: Lompoc, CA
Customer orientation and ability to adapt/respond to different types of characters.
02/04/2022: Canton, OH
Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.
04/12/2022: Santa Maria, CA
Delivering great customer experiences (CX) needs to be everyone’s job.
02/01/2022: Nashua, NH
Step 3: View the best colleges and universities for Customer Care Associate.
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