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Frasco Inc
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Application Administrator
Frasco Inc Irvine, CA
Full Time 8 Months Ago
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Frasco Inc is Hiring a Remote Application Administrator

Description

ABOUT US: Frasco Investigative Services, provides high quality investigations throughout the United States. Frasco is a full-service investigation corporation serving the insurance and legal communities. Our client base includes many of the nation’s largest insurance carriers in the workers’ compensation, liability, and disability arenas, corporate and independent counsel, risk managers, municipalities, and public agencies. Services we provide include background investigations, surveillance, statement & interviews, and other investigative endeavors. 

Essential job functions include, but are not limited to: 

The Application Administrator will be responsible for analysis, configuration and maintenance of the Microsoft Dynamics 365 platform including Dynamics CRM and a customized Field Service application. The ideal candidate will have knowledge of Dynamics CRM entities, workflows, configuration (including UI / form development), security, reporting / dashboards, custom development including Field Service, web portals, data integrations, and CRM/SharePoint relationships. Additional areas of responsibility may include gathering and defining use requirements, user support related to the application and Power BI dashboard development. 

Requirements

 Working with our IT Director, duties/responsibilities include but are not limited to: 

  • Perform systems administration, maintenance, development and troubleshooting for Dynamics 365 including CRM and customized applications
  • Configure, enhance and maintain Dynamics CRM Field Service, Customer Service, Sales, Marketing and Finance applications
  • Implement works flows and automation to create system and organizational efficiencies
  • Manage SharePoint and Dynamics 365 database 
  • Manage users and contacts including security roles and permissions
  • Configure and maintain client, vendor and employee portals for Dynamics CRM application
  • Resolve user technical issues and provide support to resolution

Familiarity with the following would be a plus:

  • Custom CRM plug-ins based on needs identified by user base using C , C#, and JavaScript
  • Implement and maintain Azure WebApps
  • Integrations utilizing JSon, SOAP, XML and SFTP
  • Implement management information reports and dashboards utilizing PowerBI, SSRS and FetchXML

Knowledge and Skills

• Dynamics 365 database administration

• Azure/Active Directory 

• SharePoint Configuration and administration

• SDLC: Agile and waterfall processes, quality assurance, testing, bug identification and remediation

• Disciplined documentation

• Excellent troubleshooting skills

• Attention to detail

• Problem solver

• Great communication skills and user support

• Strong organizational skills and ability to handle multiple simultaneous projects

Qualifications

• BA/BS in Computer Science or related degree preferred

• HS Diploma, Associates Degree, or Technical Certification considered with work experience

• 3 years working with Dynamics 365, CRM, Azure, and Active Directory

• Computer Security Experience/Certifications

o Microsoft 365 Certifications 

The Frasco Application Administrator is eligible for Health benefits package, which includes• Health, dental, vision, and life insurance• PTO• Paid holidays• 401(k) Plan/company match• FSA and Employee Discount and Ancillary Benefit Programs; the first of the month after a 60 day waiting period. This is an hourly Non-Exempt position.

Compensation: Commensurate with education and experience

PM21

Job Summary

JOB TYPE

Full Time

POST DATE

07/20/2022

EXPIRATION DATE

12/06/2022

WEBSITE

frasco.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

100 - 200

FOUNDED

1964

REVENUE

$10M - $50M

Related Companies
About Frasco Inc.

Frasco, Inc. provides a broad spectrum of investigative and consulting services throughout the US and abroad under three unique and four respected brands: Frasco Investigative Services, Frasco Integrated Research, Frasco Workplace Investigations, and Frasco Profiles. Frasco Investigative Services is a full-service investigation corporation specializing in insurance, workplace, corporate, and entertainment issues. A national provider of investigative needs since 1964, nationwide services include SIU compliance and fraud investigation, 24/7 fraud hotline, anti-fraud awareness training as well as... vendor management programs. Frasco Integrated Research is our consulting and investigative solutions division, serving the legal, business and financial communities. You can count on us to provide highly customized strategic consulting and investigative services that integrates our various practice areas to produce case specific solutions. Frasco Workplace Investigations provides US employers with timely and thorough investigations into matters such as sexual harassment, wrongful termination, discrimination, and other workplace misconduct. Frasco Profiles offers comprehensive, enterprise-level employment background checks, drug testing, fitness for duty physicals exams, E-Verify services, and assessment testing to employers globally. Frasco Profiles places a high priority on legal compliance and is SSAE16 certified, so reports are always legally compliant, secure, and easy to use. For additional information, visit www.frascoprofiles.com. More
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The following is the career advancement route for Application Administrator positions, which can be used as a reference in future career path planning. As an Application Administrator, it can be promoted into senior positions as an Applications Programmer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Administrator. You can explore the career advancement for an Application Administrator below and select your interested title to get hiring information.