VetJobs is Hiring a Flagstaff Equipment Company - Parts Professional - Flagstaff, AZ Near Flagstaff, AZ
Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Date Posted: 4/5/24 Parts Professionals and other related parts department roles at John Deere dealerships play a critical role by providing exceptional parts support to our customers and internal service teams. This is a key position that requires a strong understanding of equipment parts and exceptional customer service skills on a wide range of agricultural, construction, and turf equipment. The successful candidate will be part of a dynamic team dedicated to delivering top-tier customer satisfaction and upholding the quality standards synonymous with the John Deere brand. Key Responsibilities
Assist customers and service technicians in identifying and locating the right parts for agricultural, construction, and turf equipment.
Utilize the dealership's inventory management system to track, order, and manage parts inventory.
Handle incoming parts inquiries via phone, email, and in-person, providing accurate and timely information to meet customer needs.
Process parts orders, invoices, returns, and exchanges efficiently and accurately.
Maintain the cleanliness and organization of the parts department to ensure a safe and efficient working environment.
Collaborate with the service and sales teams to provide comprehensive support to customers, actively contributing to achieving customer satisfaction and dealership sales targets.