A day in the life of the Events Resource Specialist may include:

• Creation and maintenance of online registration websites in line with client branding.
• Serving as liaison with the marketing team in the graphic design of program materials, travel documents, and websites.
• Assisting in the production and assembly of program-related promotion and communication materials, including forms, travel documents, on-site program materials, on-site signage, promotional materials, and printing needs.
• Testing registration site prior to go live date to validate process; possessing strong knowledge of system operations in order to assist clients, registrants and program team with training and implementation. This should include any and all proofing of content and grammar.
• Participating in presentations to clients as needed.
• Working together with management and other internal employees to drive long-term success for the client's programs.
• Providing back up to main phone line coverage for the team.
• Maintaining awareness and adherence to our client's procedures, programs, and policy guidelines.
• Updating knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
• Maintaining a favorable and collaborative working relationship with team members in all departments to foster an environment of trust and mutual respect. Driving standards and best practices whenever possible and effectively fostering a culture of engagement.
• Enhancing the organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Being innovative and recommending new approaches, policies, and procedures to effect continual improvements in efficiency of operations and services performed.
• Other duties, projects and alternate assignments as determined by business need.

You’ll love this job if you:

• Are results oriented.
• Possess excellent organizational and planning skills.
• Are customer-focused and service-oriented.
• Have communication proficiency – verbal and written, with appropriate use of grammar.
• Possess problem analysis and problems solving skills.
• Are highly adaptive, with change management and coaching skills
• Possess a strong attention to detail and accuracy.
• Have sound judgment and decision-making ability.
• Are flexible with the ability to work efficiently and effectively with frequent interruptions.

This opportunity might be for you if you possess:

• Prior experience in Hospitality or related field (preferred).
• Equivalent work experience (preferred).
• Graphic editing skills and knowledge of design tools like Photoshop, In-Design, etc. (preferred).
• Basic knowledge of meeting technology software experience (preferred - i.e. Cvent, CrowdCompass, etc.).
• Basic knowledge of MS Office suite of products (Outlook, Word, Excel).
• 2 years corporate experience (preferred).
• Strong organizational & time management skills with the ability to manage multiple responsibilities while maintaining high quality standards.
• Strong communication skills through all mediums with a proven ability to build and maintain relationships (for all levels of an organization, including executives).
• Ability to communicate (written and verbal) with confidence and create a credible impression; verbal communication inclusive of telephone and face-to-face communications.
• Consistent high attention to detail; accuracy in spelling and grammar.
• Personal integrity, initiative.
• Strong sense of accountability; resourcefulness in identifying a problem or process improvement and following through to implement.
• Ability to work as part of a team in a demanding environment, treating each member with respect, as well as independently.
• Proven ability to operate in a fast-paced corporate organization.
• Ability to remain flexible in a changing work environment.
• Effective listening skills with ability to determine root cause quickly, check for shared understanding and address misunderstandings promptly.
• Self-motivation with demonstrated initiative and a strong commitment to personal goals, objectives and work ethic.
• Ability to travel by air to domestic and international destinations is required (<10%).
• Ability to work extended work days and possible weekend days on occasion.

As one of Wisconsin’s largest travel companies, Fox World Travel has excellent perks for all Fox associates including but not limited to: competitive wages, flexible time off (vacation, sick, personal), FAM Dollars to help you explore the world, remote work, a full benefit package including medical, dental, vision, disability, company sponsored life insurance, tuition reimbursement, 401k contributions, end of year perks, and a fully engaged leadership team dedicated to treating associates like part of the family!

If you share in our passion for teamwork, our vision to have culture, engagement, and innovation at the heart of all our initiatives, we want you to come soar with Fox World Travel! If you fit the description AND meet the qualifications, please don’t hesitate to apply online at www.foxworldtravel.com/careers.

Work hard, play hard and travel often with the Fox World Travel Team today! 

Fox World Travel is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all associates to work.

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