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Foursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by the world’s largest enterprises and most recognizable brands.
Foursquare’s flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places and Visits), and tools to conduct advanced analysis, data enrichment, unification and visualization (Unfolded Studio).
About the Team
The Client Solutions & Support Engineering team is responsible for building and maintaining custom solutions for Foursquare Enterprise Clients and providing best in class technical support across all of our product offerings. We work directly with clients and partners providing technical guidance and making sure they are able to use Foursquare products and data effectively. We are a high-impact team of developers working on the bleeding edge of the full suite of Foursquare products and data working closely with our Sales Engineering, Customer Success and Product Management teams as well as with clients and partners.
About the Role
As a Support Engineer working on our Enterprise products you are instrumental to client success. You use your technical skills, curiosity and persistence to analyze, understand and troubleshoot issues with FSQ Places and Visits data. You enjoy helping others solve problems and advocate for customers internally - working cross-functionally to ensure delivery and data issues are resolved for customers. This is a fast-paced service-oriented team so if you like solving different technical problems every day and working with data - please apply!
Responsibilities of the Role
Qualifications
Nice to Have
Perks and Benefits
Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.
Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.
Full Time
$74k-97k (estimate)
07/04/2022
05/31/2023
4square-group.com
Phoenix, MD
<25
The job skills required for Support Engineer include Troubleshooting, Technical Support, Verbal Communication, SQL, Computer Science, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Engineer positions, which can be used as a reference in future career path planning. As a Support Engineer, it can be promoted into senior positions as a Specifications Writer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Engineer. You can explore the career advancement for a Support Engineer below and select your interested title to get hiring information.