Our Brand Promise: At Four Seasons, life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime. Our Promise to You: To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture. What Makes Us Unique: Four Seasons Hotel Westlake Village is a Southern California oasis, set between the bustle of Los Angeles and Santa Barbara’s wine country, just north of Malibu’s famed beaches. It’s here where recreation, rolling hills, and southern California’s best climate meet a wealth of resort-style amenities, recreation, wellness, and culinary experiences to relax, reconnect, recharge and renew. What We Expect: Job duties include but are not limited to: The ability to answer telephones and communicate with guests and employees alike in a professional and timely manner. The ability to operate several computer systems at once to field guest requests, check on rushed rooms, communicate with housekeepers and runners, confirm traces on reservations, etc. Knowledge of housekeeping items to offer to guests in order to make their stay more comfortable. The ability to solve problems directed to housekeeping and inform a manager of the issue. The ability to help with opening procedures such as key retrieval, room assignments and unlock all work areas of the day. Complies with Four Seasons' Category One and Category Two Work Rule and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors. Ideal Candidate Will Have: Excellent reading, writing and oral proficiency in the English language. The ability to multi-task on several assignments at once. The ability to operate computer equipment and several other computer programs. The ability to have strong communication skills between co-workers and guests. Six months to a year experience in housekeeping or a related field. High school degree or equivalent preferred. Bi-lingual in Spanish Successful candidates must posses legal United States work authorization We Offer: Hourly Rate: $22.46 Medical/Dental/Vision Insurance 401K Retirement savings plan Employee Assistance Program Investment in your Wellbeing Life Insurance Complimentary Room nights and discounted rates Free meals and on-site parking Training programs, tuition reimbursement Growth & Development opportunities Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.