Search By
1760 Jobs
Sales & Marketing Manager Four Points Ikot Ekpene, WI | Other
4 Days Ago
Sales & Marketing Manager Ecumen Sandpoint, ID | Full Time
16 Days Ago
Sales & Marketing Manager Engineering & Inspection Services Metairie, LA | Full Time
30 Days Ago
Sales and Marketing Manager Fabio Viviani Hospitality Group Chicago, IL | Full Time
1 Month Ago
Sales and Marketing Manager SC Pro Soccer San Jose, CA | Contractor
1 Month Ago
Sales and Marketing Manager SERVPRO of Annapolis Arnold, MD | Full Time
2 Months Ago
Sales & Marketing Manager | Heart of Oklahoma Exposition Center Oak View Group Shawnee, OK | Other
1 Month Ago
Mgr-Sales I St. Regis Hotels & Resorts Beijing, NY | Other
19 Days Ago
Managing Director, Sales & Marketing Bates Group Remote, OR | Full Time | Remote
1 Day Ago
Sales and Marketing Representative Fastline Marketing Group, LLC Columbus, OH | Full Time
2 Days Ago
Sales and Marketing Representative Fastline Marketing Group, LLC Dallas, TX | Full Time
2 Days Ago
Director of Sales and Marketing Consulate Health Care Staunton, VA | Full Time
2 Days Ago
Director of Sales and Marketing Consulate Health Care Williamsburg, VA | Full Time
2 Days Ago
Director of Sales and Marketing Renaissance Hotels Washington, DC | Other
3 Days Ago
Director of Sales and Marketing AC Hotel Kansas City Westport Kansas City, MO | Full Time
4 Days Ago
Director of Sales and Marketing Solera Senior Living Las Vegas, NV | Full Time
4 Days Ago
Sales and Marketing Specialist -Remote Wavefront Software, Inc. Dublin, OH | Full Time | Remote
4 Days Ago
Sales and Marketing Specialist Touchmark McKinney, TX | Full Time
5 Days Ago
Director Of Sales and Marketing 428 Health Care Ormond Beach, FL | Full Time
6 Days Ago
Sales and Marketing Specialist Lance Juett Insurance Agency Inc Omaha, NE | Full Time
6 Days Ago
Sales and Marketing Assistant Catharsis Productions Chicago, IL | Full Time
7 Days Ago
Sales and Marketing Assistant Imperial Dade New Brighton, MN | Full Time
8 Days Ago
Director of Sales and Marketing Bridge Senior Living Philadelphia, PA | Full Time
12 Days Ago
Sales & Marketing Associate CPA Tax Advisors LLC Atlanta, GA | Part Time
13 Days Ago
Sales and Marketing Director Wallick Communities Beavercreek, OH | Full Time
13 Days Ago
More Search Results

Sales & Marketing Manager

Ikot Ekpene, WI | Other
4 Days Ago

Job Description

Additional Information Sales & Marketing Manager
Job Number 22144464
Job Category Sales & Marketing
Location Four Points by Sheraton Ikot Ekpene, Raffia City Plaza, Ikot Ekpene, Nigeria, Nigeria VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

 

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

 

CANDIDATE PROFILE

 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

 

CORE WORK ACTIVITIES

 

Supporting Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.

• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.

• Assists with the development and implementation of promotions, both internal and external.

 

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

• Recommends booking goals for sales team members.

 

Managing Sales Activities

• Monitors all day to day activities of direct reports.

• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

 

Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.

• Assists Revenue Management with completing accurate six period projections.

• Reviews sales and catering guest satisfaction results to identify areas of improvement.

 

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

 

Building Successful Relationships

• Develops and manages relationships with key stakeholders, both internal and external.

• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.

• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.

• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

 

Managing and Conducting Human Resource Activities

• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

• Utilizes all available on the job training tools for employees.

 

 
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.