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Additional Information: This hotel is owned and operated by an independent franchisee, Samar Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
JOB SUMMARY
Your duties and responsibilities include but are not limited to:
• Maintain standards of guest services and a consistent guest experience as required by Samar Hospitality.
• Through proper front Office rooms merchandising procedures, to ensure management of the rate structure, via Reservations and Front Office salesmanship, and meet or exceed average rate goals of the hotel as well as total rooms revenue.
• To ensure all Front Office systems and control procedures comply with corporate policy and procedures and minimum levels of bad checks and bad debts.
• To maintain open and clear communication with all internal departments.
• Ensure proper and appropriate staffing in all said areas at all times. Schedule to peaks and valleys in occupancy.
• Be familiar with and able to direct all fire, life, and safety procedures and train staff in appropriate fire, life, and safety procedures.
• Create a culture of profitability, guest satisfaction and employee satisfaction.
• Implement and monitor guest service programs and VIP programs.
• Assist in handling all complaints and incidents and communicate with management.
• Use the guest name in all transactions.
• Have complete knowledge of hotel services, outlet hours of operation,
and knowledge of area.
Job Requirements:
This company is an equal opportunity employer.
frnch1
Full Time
Accommodations
$100k-140k (estimate)
03/26/2023
05/08/2023
four-points.marriott.com
WEST HURLEY, NY
200 - 500
2005
LUCAS MONROE
$10M - $50M
Accommodations