Four Hands is looking to hire a Junior Data Analyst to support the development and growth of the operations and to support best-in-class service levels. This role will report to the Service Assurance Manager and work closely with the Operations’ team to create and track KPIs. We are looking for somebody with the ability to manage and complete multiple deliverables daily to keep up with our fast-paced business.

IN THIS ROLE

• Responsible for tracking and reporting on department initiatives and status reports
• Utilize historical data sets and planned product changes to model and forecast business trends
• Analyze the warehouse operations for trends, volume, demographics, and operator metrics to support decisions
• Ability to develop and present PowerPoint presentation
• Work with management to prioritize business and information needs
• Develop analytics to identify trend lines across several data sources within the organization
• Apply predictive analysis and tools to forecast and employ business analytics (including an enhanced ability to quantify and qualify data)
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Work on warehouse floor completing time studies, training or collecting data

THE IDEAL PERSON

• Education: Bachelor’s degree preferred
• 2 years experience with data analysis
• High proficiency in Excel and PowerPoint
• Comfortable with Pivot Tables, V-Lookup formulas
• High attention to detail, able to handle large amounts of data
• Excellent written, verbal, and visual communication skills
• Ability to work independently with little supervision/self-motivated
• Works with a sense of urgency with the ability to balance competing priorities
• Uphold our Core Values and be a valuable member of the Four Hands Team
• Other tasks as defined by Management