Foundation Radiology Group, a Pittsburgh‐based organization, was founded to revolutionize the practice of radiology in the community healthcare setting. Our care-driven philosophy combines strong service line support underpinned by the subspecialty services of a renowned, highly‐skilled physician team. This is backed with a state‐of‐the‐art technology solution to provide hospitals and patients across the area access to a high‐quality, elegant diagnostic imaging solution, with industry‐leading, final diagnosis, and clinically relevant turnaround times.

This position is responsible for providing exceptional client service to hospitals and radiologists to ensure that the workflow through the reading center is maximized. This is a unique opportunity for a Client Services Professional who enjoys working in fast-paced, team environment. This is a great opportunity for recent college graduates interested in pursuing a career in the health care industry or anyone wanted to advance their career in the health care industry. There is on-the-job training and opportunities for advancement.

• Deliver client satisfaction through effective resolution of client calls (call center environment).
• Multitask effectively in a high-volume client service center.
• Utilize multiple information systems to verify the availability of diagnostic information.
• Troubleshoot workflow gaps with diagnostic information, patient orders, and physician resources.
• Owns issues through verified resolution.
• Establish effective working rapport with clinical team including physicians.
• Build effective relationships and work environment with teammates.
• Identify process improvement opportunities.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

POST DATE

01/29/2023

EXPIRATION DATE

01/28/2024