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Position: Customer Operations Coordinator
Job Description:
Forward Air TLS is looking for a solutions-oriented Customer Operations Coordinator. Operations Coordinators are the face of Forward Air to our customers operations teams and are focused on providing best in class customer service to a portfolio of accounts, helping customers move their inventory efficiently and effectively. Operations Coordinators build upon existing relationships with customers through constant communication with customer contacts as well as our customers vendors. Communication with customers include, but are not limited to, discussions on market trends and negotiating of rates based on the market, how Forward Air TLS can add value to their transportation network and identifying and resolving issues.
Core Duties & Responsibilities:
Qualifications:
Skills:
Forward Air is an Equal Opportunity employer.
Full Time
$50k-68k (estimate)
01/26/2023
03/31/2023
forward.id
New York, NY
The job skills required for Customer Operations Coordinator include Customer Service, Problem Solving, Time Management, Initiative, Verbal Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Operations Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Operations Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Operations Coordinator positions, which can be used as a reference in future career path planning. As a Customer Operations Coordinator, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Operations Coordinator. You can explore the career advancement for a Customer Operations Coordinator below and select your interested title to get hiring information.