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Technical Consultant
FORGEROCK Austin, TX
$66k-82k (estimate)
Full Time | Wholesale 2 Months Ago
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FORGEROCK is Hiring a Remote Technical Consultant

The Role:
At ForgeRock, our Technical Consultants are the core of our Deployment Support Services (DSS) team. Our Technical Consultants are responsible for providing technical direction, mentoring, and guidance to our customers and partners on the best practices for deployment of the ForgeRock Identity Platform.
The role is varied at many levels. As a Technical Consultant, in a given week, you might:
  • Help a partner ensure they design a good architecture for a customer
  • Assist another customer in finding and resolving an issue that is not part of our standard product support
  • Ensure a customer’s implementation adheres to best practices, and present the findings to the customer’s key stakeholders
  • Balance conflicting priorities when working with multiple customer projects simultaneously
Often you will be the sole ForgeRock representative onsite in a challenging customer situation. Becoming a trusted advisor to our customers and partners will be a key factor for success. Travel to customer sites will be required as part of this role.
What you’ll be doing:
  • The delivery of technical consulting to ForgeRock partners and customers from various industries including financial services, manufacturing, government, utilities and more. This includes hands-on assistance, customer visits, analysis and report writing
  • Mentoring and assisting in the development of internal and external technical resources
  • Assisting the Support and Sustaining team with issues requiring deployment expertise
  • Developing materials for the delivery of technical consulting (e.g., best practices, report templates, delivery guides, knowledge base articles)
  • Becoming an active member of the ForgeRock community: writing blog posts, wiki articles and generally evangelising ForgeRock software and technology
  • Attending ForgeRock and community events
  • Assisting the Sales and Pre-Sales teams regarding technical consulting delivery and implementation services
If you find yourself checking off most of the below, this could be the position for you!
  • Background in a consulting capacity within the Identity and Access Management space, including practical System Integration and Implementation experience
  • Comfortable with subjects such as TCP/IP networking, Virtual/Cloud Machines, Network Security (TLS,), OAuth 2.0, SAML 2.0, OIDC, LDAP, Data Stores
  • Hands-on development/scripting know-how, ideally in Java/JavaScript/Groovy
  • Skills with DevOps best practices including deployment automation tools, CI/CD, Docker and Kubernetes
  • An authoritative voice as you’ll be a prominent leader on projects
  • Able to untangle complex infrastructure and data synchronization issues
  • Familiarity with different project management styles
  • Cross-functional issue resolution between product management, engineering, support, and sales

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$66k-82k (estimate)

POST DATE

01/07/2023

EXPIRATION DATE

02/24/2023

WEBSITE

forgerock.com

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

500 - 1,000

FOUNDED

2010

TYPE

Private

CEO

FRANCIS C ROSCH

REVENUE

$50M - $200M

INDUSTRY

Wholesale

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About ForgeRock

ForgeRock develops identity and access management software for the healthcare, financial, telecom, and government sectors, which helps protect data and identities of customers, employees, and connected devices.

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The following is the career advancement route for Technical Consultant positions, which can be used as a reference in future career path planning. As a Technical Consultant, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Consultant. You can explore the career advancement for a Technical Consultant below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Consultant for your reference.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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According to resumes from both Technical Consultants and Technical System Analysts, some of the skills necessary to complete the responsibilities of each role are similar.

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Making a diagnosis, which may necessitate redefinition of the problem.

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Step 3: View the best colleges and universities for Technical Consultant.

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