The Food Bank of Central & Eastern North Carolina is an exciting, challenging, and rewarding place to work. Our vision: No one goes hungry, our Mission: Nourish people. Build solutions. Empowercommunities. We are an equal opportunity employer and are known for our core values of Respect, Integrity, Compassion, Dedication, Teamwork, and Fun! 

The Volunteer Coordinator will work with the Manager of Volunteer Engagement to ensure that the Volunteer Program is developed and maintained in a way that supports the work and mission of the Food Bank of Central & Eastern North Carolina. The Volunteer Coordinator will ensure that each volunteer is treated with respect, is valued, and works in a safe work environment.

Responsibilities:

• Foster a welcoming, productive and safe environment where volunteers are treated with respect and feel valued.
• Represent the Food Bank in the community through volunteer project summaries and recruitment presentations.
• Competently present the mission of the organization, including the ways we serve the community.
• Obtain and apply knowledge of handling procedures for salvage, product repackaging, produce and egg sorting, food drive sorting, and food safety quality control standards and regulations per Feeding America and governing authorities. Ensure effective and complete implementation of all standards and regulations.
• Orient and instruct both large groups of volunteers, as well as individuals, incorporating appropriate education to increase awareness of hunger issues.
• Work with Manager of Volunteer Engagement and Manager of Food Partnerships to develop volunteer project priorities.
• Maintain cleanliness of all repacking project areas, and serve as a material manager for the VSD, which entails ensuring enough usable pallets and bins are available and organized; combining pallets to save space; etc. Also, perform tasks and complete documentation related to the master cleaning schedule as directed by the Volunteer Services Manager.
• Formally and informally recognize branch volunteers and their contributions to the Food Bank. Work with the Volunteer Services team to plan and execute volunteer recognition events.
• Coordinate projects for individuals participating in the Court-Appointed Community Service Program in the branch.
• Serve on the Food Safety Committee for the branch. This includes conducting monthly inspections of the facility.
• Train other Food Bank employees in the Volunteer Services Department on running projects and warehouse practices as these employees begin work with the Food Bank of CENC.
• Serve as a driver to work off-site projects or shuttle supplies to other branches when needed.
• Unload trucks associated with incoming volunteer project product when needed.
• Participate in weekly Volunteer Services Department conference calls.
• Coordinate daily activities with the Volunteer Services employees and other branch staff.
• Obtain all necessary material for volunteer activities, including product and supplies.
• Provide training and support on volunteer management software.
• The work schedule for this position is Monday-Friday 8:00am - 5:00pm, with some weekends an evenings.

Qualifications:

• High school diploma; some college coursework is preferred
• Clean driving record is required as some travel is necessary
• Strong verbal communication skills; public speaking skills preferred
• Strong interpersonal skills and the ability to work with diverse groups of people
• Strong work ethic and the ability to work independently in a fast-paced environment
• Customer service skills; customer service experience preferred
• Strong organizational skills
• Believe in the mission of the organization and represent the Food Bank professionally
• Leadership skills and experience are preferred
• Forklift Certificate is preferred, although on the job training is provided

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.

While performing the essential functions of this position, the employee is regularly required to talk, hear, and interact without deliberate impediment (e.g. wearing or listening to headphones, etc.). While performing the essential functions of this position, the employee is often required to sit and use their hands and fingers to handle or feel, and lift and/or move up to 10 pounds. The employee is occasionally required to stoop, kneel, crouch, stand, or walk, reach with arms and hands, climb, and balance, and lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions:

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the described essential functions.

• While performing the responsibilities of the job, the employee is required to work in an office and warehouse setting.
• Must be able to spend at least 65% of the day standing and walking on surfaces such as concrete and ground.
• Frequently, the employee will be required to drive an automobile.
• The employee will be required to interact with Food Bank personnel in the warehouse(s). In doing so, the employee will occasionally be exposed to moving mechanical parts and vehicles.
• The noise level in the work environment is usually quiet to moderate.
• Warehouse can be extremely cold at times and extremely hot during the summer months.

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the described essential functions. The above statements are intended to describe the general nature of the work being performed by people assigned this job. They are not intended to be an exhaustive list of all essential functions and skills required of personnel so classified.

EQUAL OPPORTUNITY EMPLOYER 

We are an equal opportunity employer. We do not regard race, color, religion, national origin, age, sex, pregnancy, marital status, disability, genetic information, veteran status, sexual orientation or any protected class characteristic when seeking to hire. This practice, in addition to hiring, applies to our recruiting, training, transfers, promotions, job benefits, pay, dismissal practices, social and recreational activities, and any other term or condition of employment.

We care about our employees, our candidates, and our community.

As such, please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.