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Foley Equipment is Hiring a CRM Program Manager Near Kansas City, MO
The Role
As a CRM Program Manager, you will be responsible for the product vision, strategy, leadership and usage of Foley’s CRM (Customer Relationship Management) systems. You will lead the CRM product and administration team and partner with others as needed in continuous improvement and optimization. Additionally, you will translate and prioritize the business requirements to streamline execution of the program priorities.
What you will do in this role:
- Lead overall CRM implementation for the organization, including vendor/partner management and cross-functional, internal operational implementation team(s).
- Partner with Enterprise Project Management Office on communication and change management plan for implementation.
- Responsible for overall CRM strategy to ensure strategy, process and tool alignment across all of Foley’s businesses.
- Responsible for creation of project documentation, requirements gathering, scope finalization, and delivery of roadmap projects.
- Creates, drives, and documents User Acceptance Testing (UAT) for Program Manager led projects.
- Leads and participates in discovery sessions with Administrators, Developers, and functional team members to identify the right solutions and updates for the Foley’s various lines of business.
- Works directly with operational management, Business Intelligence and senior leadership to support reporting and administrative needs, ensuring optimal, actionable business benefits.
- Manages CRM vendor partners and manage administrators.
Our Ideal Candidate
- Bachelor’s degree and/or equivalent experience with 3 years of prior experience in program and/or project management required.
- Salesforce Developer certification required.
- Experience defining and executing against program requirements and change management required.
What will put you ahead:
- Salesforce Administration certification preferred.
Who We Are
Foley Industries - Foley Equipment, Foley Power Solutions, Foley Rental and SITECH Central – enters its ninth decade of empowering progress for customers in Kansas and Western Missouri. Foley’s 1,000 employees strive every day to safely deliver excellence in service, parts, rental and sales across a broad line of Caterpillar and allied construction equipment, power generation, as well as SITECH construction technology solutions. For more information, please visit www.FoleyEq.com.
What we can offer you:
- Competitive pay
- 401(k) with matching
- Full insurance benefits
- Holiday, PTO, Parental Leave
- Family owned company where you’re more than just another employee
Foley Industries, Inc. is an Equal Opportunity Employer (Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity). To request a reasonable accommodation or assistance in completing the application, call 316-943-4211 or email careers@foleyeq.com.
Job Summary
Full Time
Wholesale
$69k-84k (estimate)
11/06/2022
01/03/2023
foleyeq.com
SAINT JOSEPH, MO
50 - 100
1940
LARRY BAHR
$5M - $10M
Wholesale
Related Companies
About Foley Equipment
Foley Equipment is more than just another place to work. As a 3rd generation, family-owned company where youre more than just another employee, our passion for our people is evident in everything we do. Whether you want to work with construction machinery, engine, rental, power generation, trucks, machine technology, navigation or in the office, we have the career opportunity for you! Were a diverse company dedicated to empowering progress. We are widely recognized for quality, value and a commitment to excellence. This comes from our focus on people, our dedication to our customers and our un...wavering commitment to our values across our 15 locations in Kansas and western Missouri. The Foley Industries group of companies includes products and services in construction, engine, rental, power generation, trucks, machine technology and navigation. And the career opportunities are just as broad and include shop and field service technicians, finance and accounting professionals, inside and outside sales, sales and service coordinators, drivers, administration and management. You'll Like The Place...And The Pay. Foley employees are part of a nearly 80 year heritage, delivering an ever-increasing, broad range of products and services. At Foley, we foster a culture that attracts the very best, so we deliver the very best. Youll find yourself surrounded by people that are engaged in their work, enjoy what they do and are readily recognized for their contributions. Benefits Include: - Industry-leading pay - Full insurance benefits - 401(k) retirement plan with matching - Tool reimbursement program - Uniforms & cleaning services - Holiday, PTO, and Parental Leave Foley Industries, Inc. is an Equal Opportunity Employer - Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity. For more information, click here. To request a reasonable accommodation or assistance in completing the application, call 316-529-5810 or email mlsmith@foleyeq.com.
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The job skills required for CRM Program Manager include Leadership, Project Management, Alignment, Business Requirements, etc. Having related job skills and expertise will give you an advantage when applying to be a CRM Program Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CRM Program Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CRM Program Manager positions, which can be used as a reference in future career path planning. As a CRM Program Manager, it can be promoted into senior positions as a Product Manager II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CRM Program Manager. You can explore the career advancement for a CRM Program Manager below and select your interested title to get hiring information.
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