Description

Are you looking for?

• Time back in your day
• Flexible schedule including work-from-home options
• Paid time off
• Fun working environment 
• Tuition reimbursement 
• Growth & development

Unfortunately, accidents, storms and damage are a part of our everyday life and when they affect our clients, there is no one better suited to handle these situations than our Claims Specialists. A key part in the commercial client relationship, FNIC is seeking a Claims Specialist to educate and inform on claims and loss history as well as advocating fully for their client.

What’s the work like?

You will...

• Effectively and independently process and report claim information received to insurers
• Obtain and analyze loss run reports from insurer for purpose of claim reviews
• Closely monitor the status of large claims and suits and notify manager of all losses reserved in excess of $250,000 or any loss that has significant potential of developing into a sizable or questionable loss
• Promptly respond to insureds’, insurers’ or claimants’ questions and/or requests for assistance
• Communicate with Claims Manager regarding significant requests or problems and/or information not received
• Maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow
• Prioritize workload to consistently meet objectives and request assistance from management when necessary
• Comply with requirements of quality programs
• Follow agency and department procedures as outlined by management
• Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI)
• Maintain, develop, and pursue technical knowledge through newsletters, bulletins, seminars, trade publications or other educational opportunities
• Maintain regular and consistent attendance
• Any other special projects and duties as assigned

Okay, so what’s in it for me?

While we expect a lot from our employees at FNIC, we also provide a lot in return.

• Competitive Pay: We strive to pay our employees a competitive market compensation 
• Benefits: You’re covered: health, dental, vision, HSA with employer contributions, 401k, employer-paid short-term & long-term disability, life insurance
• Dress: Dress for your day – bring your whole self to work so you can be as comfortable at work as you are in your personal life. 
• Flexibility: Time back in your day? We got you. A 37.5 work week and telecommuting options as well as PTO starting at 3 weeks/year.
• Wellness: Stretch away the stress every morning or night with our in-office gym or workout classes. Mental health resources - EAP
• Education: Like to go back to school? Learn something new? We’ll provide tuition reimbursement to support you in your goals. 
• Fun working environment: Who likes a boring working environment? No one. We have plenty of fun with frequent company outings, food days, and fun competitions to name a few! 

Requirements

What do I need to know?

You have to have…

• Valid Driver's License
• Resident Property and Casualty Agent's license or willingness to pursue
• Excellent verbal and written communication skills
• Strong organizational skills
• Experience with Microsoft Office products (Outlook, Word, Excel), and all agency automation software (Sagitta & Image Right preferred)
• Proficiency in word processing and typing skills
• Strong respect for confidentiality
• High School diploma or equivalent
• Two (2) to four (4) years of commercial insurance experience

We'd like it if you have:

• Direct commercial claims experience