Recent Searches

You haven't searched anything yet.

244 Technical Account Manager Jobs in Raleigh, NC

SET JOB ALERT
Details...
Fm Systems
Raleigh, NC | Full Time
$72k-98k (estimate)
6 Months Ago
insightsoftware
Raleigh, NC | Full Time
$105k-137k (estimate)
4 Days Ago
AuthenticID
Raleigh, NC | Full Time
$91k-125k (estimate)
4 Days Ago
IBM
Raleigh, NC | Full Time
$89k-122k (estimate)
4 Days Ago
Qualys
Raleigh, NC | Full Time
$72k-94k (estimate)
1 Week Ago
Qualys
Raleigh, NC | Full Time
$104k-142k (estimate)
1 Month Ago
Senture
Raleigh, NC | Full Time
$101k-139k (estimate)
2 Weeks Ago
Pendo
Raleigh, NC | Full Time
$87k-119k (estimate)
1 Week Ago
e-Components - CSR Electronics Inc
Raleigh, NC | Full Time
$101k-138k (estimate)
1 Month Ago
IDBS
Raleigh, NC | Full Time
$77k-106k (estimate)
1 Week Ago
SPECTRUM PAINT EAST LLC
Raleigh, NC | Full Time
$87k-119k (estimate)
1 Week Ago
Prometheus Group
Raleigh, NC | Full Time
$87k-119k (estimate)
3 Weeks Ago
Landcare
Raleigh, NC | Full Time
$80k-110k (estimate)
1 Month Ago
SECURITY SOLUTIONS OF AMERICA
Raleigh, NC | Full Time
$111k-151k (estimate)
1 Month Ago
ABM US
Raleigh, NC | Full Time
$87k-119k (estimate)
2 Months Ago
Ferrellgas
Raleigh, NC | Full Time
$87k-119k (estimate)
2 Months Ago
KI FINANCE INC
Raleigh, NC | Full Time
$94k-127k (estimate)
4 Months Ago
Danaher
Raleigh, NC | Full Time
$76k-103k (estimate)
9 Months Ago
Hitachi Energy
Raleigh, NC | Full Time
$101k-138k (estimate)
10 Months Ago
HILTI
Raleigh, NC | Full Time
$99k-134k (estimate)
10 Months Ago
HUB International
Raleigh, NC | Other
$83k-113k (estimate)
11 Months Ago
UniTrust Financial Group
Raleigh, NC | Full Time
$110k-151k (estimate)
Just Posted
Velociti Services
Raleigh, NC | Full Time
$89k-123k (estimate)
3 Days Ago
Foster Caviness
Raleigh, NC | Full Time
$78k-106k (estimate)
3 Days Ago
CommScope
Raleigh, NC | Full Time
$95k-129k (estimate)
3 Days Ago
Allied Universal
Raleigh, NC | Full Time
$86k-112k (estimate)
7 Days Ago
DSI SYSTEMS
Raleigh, NC | Full Time
$103k-140k (estimate)
1 Week Ago
JB Executives, Inc.
Raleigh, NC | Full Time
$54k-72k (estimate)
1 Week Ago
Team Pest USA
Raleigh, NC | Full Time
$64k-87k (estimate)
1 Week Ago
Technical Account Manager
Fm Systems Raleigh, NC
$72k-98k (estimate)
Full Time | Durable Manufacturing 6 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Fm Systems is Hiring a Technical Account Manager Near Raleigh, NC

TECHNICAL ACCOUNT MANAGER

FM:Systems, now a part of Johnson Controls (JCI), provides workplace management technology and solutions that enable facility and real estate teams to identify, plan and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiency and crate an employee-centric workplace. 

At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with every interaction, foster innovation, and invest in our people. We provide a flexible work environment with an open time-off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updates with our CEO, virtual events, and more. If you’re ready to join a company that prioritizes their employees, apply today! 

Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to Workplace Analytics, to Employee Experience – our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150 government institutions, over 200 hospital and healthcare organizations, 350 universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.

As Technical Account Manager you will spearhead the technical needs of the individual clients for our Workplace solution. Using your expertise in; product configurations, migration executions, conversion strategies, and custom client solutions. You will troubleshoot technical software environments for a successful implementation of our solutions. Contributing to the adoption and overall satisfaction of our clients. You will have the opportunity to showcase your technical scripting knowledge, single sign-on expertise, and diverse software IT know-how.

#LI-REMOTE in the US

In this role, you will have the opportunity to:

  • Become an expert in software solutions.
  • Understand your client's business requirements in each project and discover technical needs to provide a complete solution for their implementation success.
  • Report progress and updates to the client and your internal teams, regularly.
  • Provide technical collaboration and support with customers' IT- implementation staff to achieve a successful deployment and adoption of our products.
  • Collaborate closely with your team: internal project managers, implementation consultants, and other cross-function departments making our customer's success a priority.
  • Be a subject matter expert on implementation methodology and provide this expertise on all your engagements.
  • General product configuration.
  • Create/update reports.
  • Create/update integrations.
  • Bulk loading of data.
  • Create/update workflows.
  • Overcome client and internal obstacles to complete tasks.
  • Mentor your client in the adoption of best practices for our product's success.
  • Identify opportunities to position other service offerings.
  • Support your team in mentoring new Technical Account Manager teammates. 

The successful candidate for this role will have the following skills and experience: 

  • 3 years of strong/professional consulting experience in software installation
  • Knowledge of SQL databases, and Windows servers.
  • Your passion for customer service and understanding that their success is directly tied to our product and company success.
  • Ability to provide effective communications to both colleagues and customers.
  • Providing clarity on the technical aspects of an installation, for those non-technical.
  • Proven experience in business analysis and requirements gathering; having the innate ability to focus on customer's needs early to mitigate potential implementation roadblocks.
  • Bringing the team together for the success of the project.
  • Previous experience in conflict management and team building.
  • Proven ability to ramp on new technology quickly through instruction and self-training.
  • Mentor clients in new technologies and processes, for successful product adoption.
  • Previous experience with:
  • Internet Information Services
  • Client Management
  • Microsoft SQL Server
  • Creating SQL Scripts (Microsoft)
  • Data migration experience
  • Experience with SAML authentication
  • Software Installation

FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current or prospective military/uniformed service, genetic information, or other characteristics protected by applicable federal, state or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, marital status, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current, or prospective military/uniformed service, genetic information, or other characteristics protected by applicable federal, state, or local law. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$72k-98k (estimate)

POST DATE

09/26/2022

EXPIRATION DATE

11/23/2023

WEBSITE

fmsystems-inc.com

HEADQUARTERS

SANTA ANA, CA

SIZE

50 - 100

TYPE

Private

CEO

DONALD MC CLATCHIE

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

Show more

The job skills required for Technical Account Manager include Customer Service, Insight, Collaboration, Consulting, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Account Manager. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Wegmans
Full Time
$25k-32k (estimate)
Just Posted
For the skill of  Insight
Candidate Experience site
Full Time
$94k-118k (estimate)
1 Week Ago
For the skill of  Collaboration
Apex Companies, LLC
Full Time
$42k-59k (estimate)
Just Posted
Show more

The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.

Qualys
Full Time
$72k-94k (estimate)
1 Week Ago
Qualys
Full Time
$104k-142k (estimate)
1 Month Ago
Senture
Remote | Full Time
$101k-139k (estimate)
2 Weeks Ago

If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Account Manager job description and responsibilities

Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.

01/04/2022: Charlotte, NC

Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.

02/13/2022: Modesto, CA

Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.

01/24/2022: Burlington, VT

The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.

03/09/2022: Greensboro, NC

They provide reports to product developers and stakeholders product performance and track account metrics.

12/31/2021: Binghamton, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Account Manager jobs

Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.

02/03/2022: Anderson, IN

View more details on Technical Account Manager salaries across the United States.

02/05/2022: Chillicothe, OH

Extensive experience within a technical or account management area.

12/23/2021: Madison, WI

Help drive team expertise and technical thought leadership.

01/21/2022: Mcallen, TX

Proven ability to consult and be consulted on topics requiring product/technical expertise.

12/22/2021: Lubbock, TX

Step 3: View the best colleges and universities for Technical Account Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more