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Client Success Manager
Flynaut LLC Charlotte, NC
$80k-105k (estimate)
Full Time | Business Services 8 Months Ago
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Flynaut LLC is Hiring a Client Success Manager Near Charlotte, NC

We're Mobile App & Web Development firm. We are searching for a strong Senior Technical Project Manager for our exciting iOS/Android Mobile Applications and other client facing tools. This is a hands-on position where the Technical Project Manager will be involved in business requirements analysis, functional and technical designs and specifications, testing, working with key strategic partners, and more. We're looking for individuals with a proven track record of managing complex, customer facing projects under demanding timelines.

Skills / Responsibilities

  • Highly accountable and responsible.
  • Experience with all aspects of multiple concurrent projects including scope, requirements, timelines, and resource allocation,
  • Analyze business requirements, negotiate scope, execute project plans and develop functional requirements,
  • Self-starting, self-motivated, self-directed, and self-sufficient,
  • Outstanding communication and presentation skills (written and verbal) to all levels of an organization,
  • Strong facilitation skills (requirements sessions, design meetings, progress and status meetings),
  • Strong technical proficiency, especially relating to mobile applications, web applications and development, systems integration, and product release and support requirements,
  • Must be able to grasp issues quickly and while factoring in technical dependencies and system limitations, make educated decisions in the absence of complete information,
  • The ability to frame technical solutions/options and negotiate business acceptance,
  • Excellent organizational, tracking skills, and attention to detail,
  • Excellent interpersonal skills - both business facing and Engineering.

Qualifications

  • Minimum 2-year experience in project management with consumer mobile applications,
  • Minimum 4-year experience in project management,
  • Bachelor’s Degree in Computer Science or related field,
  • Project Management Professional certification highly desirable,
  • iOS and Android build and submission experience within iTunes and Google Play highly desirable,
  • Strong analytical/problem solving skills,
  • Results oriented with focus on achieving overall business objectives,
  • Deep understanding of common Agile practices and service-oriented environments.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$80k-105k (estimate)

POST DATE

07/25/2023

EXPIRATION DATE

01/07/2024

WEBSITE

flynaut.com

HEADQUARTERS

Charlotte, NC

SIZE

<25

INDUSTRY

Business Services

Show more

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The job skills required for Client Success Manager include Agile, Android, Attention to Detail, Business Requirements, Computer Science, Facilitation, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Success Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Success Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Success Manager positions, which can be used as a reference in future career path planning. As a Client Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Success Manager. You can explore the career advancement for a Client Success Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Success Manager job description and responsibilities

Customer Success Managers are responsible for creating loyal customers who come back again and again.

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Build meaningful relationships with each client to truly understand their challenges, and create custom solutions to meet their unique needs.

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Manage the renewal process, develop long-term relationships with customers and operate as a client advocate.

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Provide updates & training to existing clients on any new features that are rolled out.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Success Manager jobs

A Customer Success Manager seeks to develop a positive customer experience and fosters relationships and support brand loyalty.

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Customer success managers should keep a track of the customer’s product expiration dates and take follow-ups to renew their contracts.

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The CSM may work with clients to understand their desired outcomes from their Thrive services and sets personalized benchmarks for success.

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The Client Success Manager must seeks to develop a positive customer experience, fosters relationships and support brand loyalty.

01/03/2022: Schenectady, NY

Must understand client needs and offer solutions and support.

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Step 3: View the best colleges and universities for Client Success Manager.

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