PLEASE NOTE: Your application will expire one year from the time of submission. Please feel free to apply to any other positions for which you may qualify. Our team members enjoy competitive salaries, a well-rounded benefits package, generous paid time off (including 25 holidays, vacation, and sick leave), and an array of professional development opportunities. We’re always looking to add to our team of more than 3,000 dedicated professionals who are leading online education worldwide with transformative digital solutions – personalized to every student. Job Posting End Date: Deadline to apply is 11:59 PM on 09-22-2022 Job Title: Software Development Manager Contract Type: Employee Annual Salary: $101,909.00 - $149,335.00 (Support staff salary will be based on internal equity and experience) Location: FL - HOME OFFICE Job Description Summary: Our Mission is to equip students for success by developing and delivering highly effective digital learning through an intuitive online platform. FLVS does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law. The Position: Position General Summary: The Software Development Manager leads the design, development and support of custom applications and third party product integrations, specifically leading 3rd tier support for custom applications. The Software Development Manager provides leadership and oversight in the area of custom development of software development applications. In addition, the Software Development Manager provides direct consultative support and manages designated IT vendor relationships. Essential Position Functions: Provides leadership role in the development and support of custom applications. Provides oversight and guidance to assigned team for the effective and timely development and deployment of technology solutions. Schedules and balances team activities to meet deadlines for deliverables and meetings. Provides periodic reviews of team member performance using both formal and informal mechanisms. Mentors team members in best practices and skills development. Develops and manages effective working relationships with other departments, groups and personnel with whom work must be coordinated or interfaced. Analyze and delegate teams resources to correct deficiencies. Leads the development and enforcement of development standards that allows for the maintainability of code in a manner that supports ongoing team development. Provides, at minimum, weekly status report updates for current projects. Recommends the purchase of equipment necessary for the software solutions within the guidelines established by the enterprise. Recommends external consultants as necessary to assist in large Information Technology projects within the guidelines established by the enterprise. Hires, trains and oversees direct reports, including all aspects of performance management, employee recognition, work schedules and location, team building, etc. Assists in the review of contracts for computer and communication technology software and services. Executes the development and/or configuration of software applications to resolve issues and plan for future growth. Delegates to direct reports enforcement of application of best practices some of which include change management, effective error handling and performance instrumentation. Manages, controls, directs, and supervises assigned direct reports, including general leadership, planning, organizing, and reviewing. Meets professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others All work responsibilities are subject to having performance goals and/or targets established (These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.) Minimum Requirements: Education/Licensure/Certification: Bachelor’s Degree in Computer Science/Information Systems; or equivalent combination of education and relevant experience Experience: Seven (7) years’ developing enterprise-wide software solutions Minimum of three (3) years of direct management/supervisory experience, preferred Five (5) years.NET technologies (NET Core/C#/ASP.NET) experience Five (5) years’ MS-SQL writing stored procedures and database schema design, experience with AzureSQL and EntityFramework preferred Microsoft operating systems experience (Windows 10 & Windows Server) Experience in command line usage (PowerShell, CLI, Linux) preferred Two (2) years’ leading the development and support of custom computer applications preferred Advanced experience with client side technologies such as HTML5.x, Angular, Vue.js, JavaScript/TypeScript, CSS/BootStrap, Knockout JS, JQuery and others RESTFul Web Services experience and or knowledge Experience with Version Control Systems such as Microsoft Team Foundation Server, DevOps, Git, GitHub, or others Experience with deploying web applications in Microsoft Windows Server 2016 and IIS 9 Experience with Integrated Development Environments (IDE) such as Microsoft Visual Studio 2017-2022, Visual Studio Code Experience with automated build tools and scripting such as MS Build or DevOps, or GitHub Actions Experience with database tools and development environments such as Microsoft SQL Server Management Studio, or RedGate SQL Toolbelt Knowledge, Skills, and Abilities (KSA's): Knowledge of current and future technology solutions for the Internet, mobile devices, personal computers and networks Skill in building strong interpersonal relationships Skill in effective verbal and written communication Ability to demonstrate track record of successful, solution-based implementations utilizing .NET technologies including C# and, ASP.NET, Web Services Ability to effectively manage time, resources, and meet deadlines within budget Ability to drive quality into the company culture by contributing to internal initiatives Ability to demonstrate initiative, exercise good judgment, and exhibit business savvy orientation Ability to work with people to establish goals, objectives, and action plans CORE COMPETENCIES FOR SUCCESS: COMMUNICATION SKILLS Clearly and effectively conveys and/or presents information verbally; summarizes what was heard to mitigate miscommunication; Shares ideas and perspectives and encourages others to do the same; Informs others involved in a project of new developments; Disseminates information to other employees, as appropriate; Effectively uses multiple channels to communicate important messages; Keeps supervisor well informed about progress and/or problems in a timely manner; Writes in a clear, concise, organized and convincing way for a variety of target audiences; The written message is consistently error-free; The written message has the desired effect on the target audience CUSTOMER FOCUS Prioritizes customers (internal and external) and their needs as primary and is dedicated to meeting their expectations; Develops and maintains customer relationships; builds credibility and trust; Quickly and effectively solves customer problems; Provides prompt, attentive service in a cheerful manner; adapts to changing information, conditions or challenges with a positive attitude; Incorporates customer feedback into delivery of service to provide the best experience possible for the customer; Actively promotes our organization in the community by serving as an ambassador or volunteer INTERPERSONAL SKILLS Relates well with others; Treats others with respect; Shares views in a tactful way; Demonstrates diplomacy by approaching others about sensitive issues in non-threatening ways; Considers and responds appropriately to the needs, feelings and capabilities of others; Fosters an environment conducive to open, transparent communication among all levels and positions; Takes the initiative to get to know internal and external customers FUNCTIONAL /TECHNICAL EXPERTISE Has the skills, abilities, knowledge and experience to be successful in functional area of expertise; Dedicates time and energy to keeping abreast of the latest information related to area of expertise and technology; Picks up on technology quickly; Does well in technical courses and seminars; Produces high quality work in organized and timely fashion MANAGER COMPETENCIES FOR SUCCESS: COMMAND SKILLS Relishes leading; Takes unpopular stands if necessary; Encourages direct and tough debate but isn’t afraid to end it and move on; Is looked to for direction in a crisis; Faces adversity head on; Energized by tough challenges CONFLICT MANAGEMENT Steps up to conflicts, seeing them as opportunities; Reads situations quickly; Good at focused listening; Can hammer out tough agreements and settle disputes equitably; Can find common ground and get cooperation with minimal “noise” LISTENING Practices attentive and active listening with all groups/people; Has the patience to hear people out without interruption; Can accurately restate the opinion of others even when he/she disagrees MANAGING DIVERSITY Manages all kinds and classes of people equitably; Deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; Hires variety and diversity without regard to class; Supports equal and fair treatment and opportunity for all DEVELOPING OTHERS Provides constructive, concrete, behavioral feedback to others through monthly development discussions; Shares information, resources and suggestions to help others be more successful; Delegates challenging work assignments or responsibilities that will help the abilities and stretch others; Regularly meets with employees to review development needs, career aspirations and progress; Constructs compelling developmental plans and executes them; Creates a climate in which people want to do their best; Is a good judge of talent; After reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization TIMELY, QUALITY DECISION MAKING Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; Able to make a quick decision; Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment; Sought out by others for advice and solutions; Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time PROCESS MANAGEMENT Good at figuring out the processes necessary to get things done; Knows how to organize people and activities; Understands how to separate and combine tasks into efficient work flow; Can readily see opportunities or synergy and integration; Can simplify complex processes; Gets more out of fewer resources TEAM BUILDING Develops networks and builds alliances; Participates in cross-functional activities to achieve organizational objectives; Focuses time and energy to develop direct report team and peer team; Fosters commitment, team spirit, pride and trust; Recognizes and rewards people for their achievements and contributions to organizational success; Identifies and tackles morale issues; Provides training and development to employees; creates and participates in team building sessions; Empowers others; Makes each individual feel his/her work is important; Invites input from each person and shares ownership and visibility MANAGING & MEASURING WORK Clearly assigns responsibility for tasks and decisions; Sets clear objectives and knows what to measure and how to measure them; Monitors process, progress, and results; Designs feedback loops into work; Holds self and others accountable for achieving goals and objectives COMFORT AROUND HIGHER MANAGEMENT Deals comfortably with more senior managers; Presents to more senior managers without undue tension and nervousness; Determines the best way to get things done with more senior managers by talking their language and responding to their needs; Crafts approaches to working with more senior managers that are seen as appropriate and positive MANAGERIAL COURAGE Doesn’t hold back anything that needs to be said; Is not afraid to provide current, direct, and “actionable” positive and corrective feedback to others; Lets people know where they stand; Faces up to people problems on any person or situation quickly and directly Physical Requirements and Environmental Conditions: Frequency of travel: Frequent travel is required for meetings, trainings, and conferences; location may vary and may require overnight stays Light physical activities and efforts required working in an office environment (Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)