The Human Resources Generalist is responsible for the development and administration of HR policies and programs across a full range of HR functions including recruiting, benefits, performance management, employee relations, and training and development. The Human Resources Generalist will demonstrate a solid foundation in HR knowledge and hands-on experience, perform both professional and administrative duties with a high level of competency and engagement, and be a trusted go-to resource for employees at all levels of the organization.

What you will do

• Administer and execute human resource programs focused on employee recruitment, benefits, engagement, retention, onboarding, offboarding, performance management, DEI initiatives, training, and development
• Manage the agency Applicant Tracking System and the full-cycle talent acquisition lifecycle process, including creating job requisitions, marketing roles, sourcing candidates, scheduling interviews, and performing new hire orientation to ensure a positive employee experience
• Manage Employee Performance and Engagement tool to report on employee feedback and trends and assists the Sr. HR Director in executing the agency annual performance reviews
• Lead Cultural Committee in the development of DE&I and employee engagement initiatives, including monthly programming
• Oversee annual Internship Program to ensure interns have a positive experience during their time at the agency
• Manage employee offboarding process, including preparing exit letters, exit surveys, exit interviews, and collecting employee feedback
• Support the HR Department by being a direct resource to employees on agency benefits, including medical, dental, ancillary benefits, 401(k), and paid time off
• Act as a trusted advisor to employees in the interpretation of HR policies and procedures and assist in resolution of issues; interpret, coach, and enforce agency policies and procedures for consistency and compliance
• Support the maintenance, onboarding, compiling reports, and maintaining of employee files through the agency’s HRIS system
• Process employee verification requests
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Maintain accurate records of equipment inventory, assignments, and troubleshooting with third-party IT vendor, including working with other departments to order equipment as needed
• Assist with special projects and perform other duties as requested

Your experience

• Bachelor's degree in Human Resources, Business Administration, or related field
• SHRM-CP or PHR preferred
• 2 years of experience as an HR Generalist or similar experience
• Resourceful with an aptitude for creative problem-solving and solutions
• Ability to effectively communicate verbally and in writing with all levels of the organization
• Excellent ability to establish priorities, coordinate work activities, multi-task, and meet deadlines in a fast-paced work environment with accuracy and attention to detail.
• Ability to build and manage interpersonal relationships
• Ability to handle highly confidential information with the utmost discretion
• Advanced knowledge of Office 365, HRIS systems, and comfortable learning new systems as needed
• Knowledge of ADP Workforce Now and JazzHR preferred

About Us

fluent360™ is one of the foremost agency leaders shaping the multicultural marketing industry. Equal parts integrated marketing agency and cultural hub. We specialize in giving brands a resonating voice to effectively speak to various cultural segments– both ethnic and consumer niche followings. As a multi-talented, multicultural agency, we offer a full spectrum of communication services. Find out more about us at www.fluent360.com.

Agency Benefits & Perks

fluent360 offers a comprehensive benefits package including medical, dental, and vision insurance, flexible spending accounts, 401k, company-paid life/AD&D, short-term and long-term disability, and a generous PTO and sick leave policy. In addition, we have some amazing agency perks, including paid gym membership, summer hours, 14 paid holidays, and flexible schedules.

fluent360 is an Equal Opportunity Employer, EEO, AAE, MF/Disability/Vet.

Our organization participates in E-Verify. For more information, visit https://www.uscis.gov/e-verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.