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FLS Transportation Service Limited
Atlanta, GA | Full Time
$60k-75k (estimate)
4 Months Ago
Track and Trace Representative
$60k-75k (estimate)
Full Time 4 Months Ago
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FLS Transportation Service Limited is Hiring a Track and Trace Representative Near Atlanta, GA

FLS Transportation Service is currently seeking a Transportation Brokerage Track & Trace Representative to join our rapidly growing organization in our Atlanta, GA office. 

We deliver amazing customer experiences for one of North America’s biggest brands. We’ve been doing it for three decades, and we’re only getting started. Our success has been a result of our team. We’ve built a vibrant culture of employees who believe in the core values of dreaming big, working hard, learning constantly, and enjoying life! If you’re looking to do great work with great people, we’d love to hear from you. 

Responsibilities :

  • Assist carriers with any issues or delays encountered throughout the shipment life cycle(advising the appropriate account manager and, when necessary the customer);
  • Communicating issues or delays to the Operations Team and providing solutions whenever possible to maintain the highest customer satisfaction;
  • Verifying customer delivery requirements are being met in a satisfactory manner;
  • Utilizing our in-house programs and online outlets to provide our customers with the most up-to-date status.

Requirements:

  • Excellent organizational skills, with the ability to handle multiple priorities and deadlines;
  • Demonstrated ability to stay current and accurately interpret industry trends;
  • Excellent customer service, communication, and computer skills (Microsoft Word, Excel, and data entry systems);
  • Strong attention to detail and effective critical thinking.

4 reasons why this is a great opportunity for the right individual:

  • Product- We’re the #1 3PL for cross-border freight between US and Canada, and we’re #23 on the Transport Topics index of largest 3PLs in North America. Our services solve a real market need relative to the capacity shortage for freight carriers in North America. Our network of 54,000 carriers & 400,000 trucks is a great asset for our clients. Simply put, we solve a “must have” need.
  • Market– The transportation industry is hot. The 3PL sector represents a $200B business expected to grow 21% in the next 10 years. The market response to FLS has been phenomenal. We have a who’s who roster of clients, and we continue to hit new growth highs yearly.
  • People- Smart, fun, and experienced. Our leaders know the business and care about culture, which shows in everything we do. We have a great work environment, benefits, and solid opportunities for recognition and advancement.
  • Plan – We’re a profitable 33-year-old company backed by a motivated private equity firm. We have the audacious goal of growing from $500M to $2B over the next five years through organic growth and acquisition. We’re driven by a solid foundation and favorable market conditions.

Job Summary

JOB TYPE

Full Time

SALARY

$60k-75k (estimate)

POST DATE

11/30/2022

EXPIRATION DATE

06/07/2023

Show more

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The following is the career advancement route for Track and Trace Representative positions, which can be used as a reference in future career path planning. As a Track and Trace Representative, it can be promoted into senior positions as a Forecast Planning Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Track and Trace Representative. You can explore the career advancement for a Track and Trace Representative below and select your interested title to get hiring information.