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Front Desk Associate

Boynton Beach, FL | Full Time

Job Description

Position Summary


We are actively recruiting for an open position of Medical Receptionist at Florida Eye Microsurgical Institute.


If you wish to join a growing team with favorable benefits and perks, while contributing to a best in class organization, please apply with your resume.


The Medical Receptionist performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Medical Receptionist may answer multiple phone lines, schedule appointments, assemble, maintain, locate and file medical records, The Medical Receptionist alters activities/behaviors to reflect and ensure adequate service appropriate to the age of patients served (i.e. pediatric, adolescent, and adult):

  • Interacts with all internal and external customers in a caring and respectful manner.
  • Schedules/coordinates appointments.
  • Photocopies records and forms according to established policies and procedures.
  • Maintains patient confidentiality.
  • Maintains protected health information in accordance with HIPAA/HITECH privacy/security guidelines.
  • Participates in orientation/instruction of new administrative personnel as requested by management.
  • Responsible for own professional growth.
  • Run Insurance authorizations through NextGen PMS.
  • Pull vision plan authorizations.
  • Verify provider accepts patient’s insurance.
  • Ability to correctly order insurance in system for primary, secondary, etc. and if visit going medical or vision plan.
  • Have correct forms in patient charts.
  • Keep patients aware of any long wait times.
  • Collect co-pays / balances if necessary.
  • Performs other duties as assigned.


  • Minimum high school diploma or equivalent
  • Minimum two years’ experience in a medical office/health care setting required. Knowledge of clinic processes.
  • Strong computer knowledge and skills with a minimum typing speed of 30 AWPM. Able to navigate multiple system applications.
  • Ability to interact with patients from all economic, educational, social, etc., backgrounds. Ability to treat all patients with respect.
  • Ability to effectively communicate both verbally and written and in a manner conducive to the patient’s age and developmental stage.
  • Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
  • Medical terminiology 
  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
  • Self-motivated with strong organizational skills and superior attention to detail.
  • Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.

Company Benefits

Florida Eye Microsurgical Institute offers a competitive benefits package to its employees:

  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • Telemedicine (100% company paid)
  • EAP (100% company paid)
  • Group Life/AD&D (100% company paid)
  • STD (100% company paid)
  • LTD (100% company paid)
  • Generous PTO Package
  • 7.5 Paid Holidays
  • Flexible Scheduling
  • Employee Discounts and Perks

Florida Eye Microsurgical Institute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Overview

  • Website
  • Headquarters BOYNTON BEACH, FL
  • Size 25 - 50
  • Founded 1975
  • Type Private
  • Revenue <$5M
  • Industry Healthcare
  • About florida eye microsurgical institute
  • Total Eye Care for the Entire Family Barry Schechter, M.D., F.A.A.O., Lee Friedman, M.D., Randy Katz, M.D., Jason Gorscak, M.D., Jonathan Criss, M.D. At Florida Eye Microsurgical Institute, our patient's needs are our eye specialists and doctors' top priority. It is our heartfelt mission to provide patients with the most effective treatments available today, blending the latest technological advances and state-of-the-art medical equipment with care, concern and integrity. Our highly-qualified, board certified physicians, nurses, medical technicians and staff of more than fifty professionals, o ... ffer a full range of comprehensive ophthalmologic care, including routine eye care and examinations, pediatric eye care, pediatric and adult strabismus care, dry eye treatments, and advanced corneal, retinal and cataract procedures. Why choose Florida Eye for your eye care needs? * Premier National Trial Study Center for Clinical Trials * Accredited Outpatient Surgical Center on premises making it easy for doctors & patients to interact * Spanish, Portuguese, Hebrew, Creole and French spoken for the convenience of our patients * Most insurance plans accepted Comprehensive eye care for the entire family... ...Visit for more information or call (561) 737-5500. We have four convenient locations in Boynton Beach, Boca Raton, Wellington & Jupiter (pediatrics only). More

Skills for Front Desk Associate

The job skills required for Front Desk Associate include Scheduling, Health care, Communicates Effectively, Organizational Skills, HIPAA, Self motivated etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.

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Career Path for Front Desk Associate

The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.

How to Become a Front Desk Associate

If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.

Step 1 Understand the job description and responsibilities of a Front Desk Associate

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