Recent Searches

You haven't searched anything yet.

8 Customer Service Agent (Hotel and Travel Consultant) Jobs in Estero, FL

SET JOB ALERT
Details...
FLEETCOR
Estero, FL | Full Time
7 Months Ago
Ethos Veterinary Health
Estero, FL | Full Time
$33k-42k (estimate)
2 Days Ago
Apple
Apple
Estero, FL | Full Time
$36k-54k (estimate)
4 Days Ago
Home Depot
Estero, FL | Full Time
$45k-60k (estimate)
5 Days Ago
Lee Health Careers
Estero, FL | Full Time
$35k-44k (estimate)
2 Weeks Ago
Massage Envy
Massage Envy
Estero, FL | Other
$51k-68k (estimate)
1 Month Ago
Lee Health
Estero, FL | Full Time
$32k-40k (estimate)
1 Month Ago
Chick'nCone Estero,FL
Estero, FL | Part Time
$23k-28k (estimate)
3 Weeks Ago
Customer Service Agent (Hotel and Travel Consultant)
FLEETCOR Estero, FL
Full Time | Retail 7 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

FLEETCOR is Hiring a Customer Service Agent (Hotel and Travel Consultant) Near Estero, FL

SummaryThe Hotel & Travel Consultant at FLEETCOR is responsible for the timely and efficient handling of inbound inquiries, to source hotel and transportation needs of our airline client, Western Global. The Hotel & Travel Consultant will support with a variety of queries in an efficient and timely manner by taking ownership of each task assigned to by the supervisors. In addition, the Hotel & Travel Consultant will liaise with other departments to ensure a swift and consistent resolution. This is an onsite position, reporting to our Estero, FL, location. QualificationsTo perform the job successfully, the individual should demonstrate the following:Passionate about customer service and must have relevant work experience in either travel industry (hotels/airline/travel agency)Excellent mental capacity to make quick, smart, and rational decisions using common sense and positive attitudeEffective communication skills and great listening skillsCommitment to continuous improvements, changes and willingness to learnSelf-motivated and able to work both on its own and as part of a team, under Supervisor guidanceExcellent negotiation skills using different channels and methods of communications (phone / Email)Excellent interpersonal and client relationship skillsAbility to work in a service desk environmentPowerful verbal and written communication skills (English)Ability to handle multiple tasks, priorities under pressure and challenging interactions in a high-volume, fast-paced, and target-based environmentAbility to follow complex and dynamic Standard Operating Procedures (SOPs)Ability to manage and provide feedback to all types of individualsProficient with Microsoft Office (Word, Excel, Outlook)Hours of Work: you will be required to work a basic 48 hours per week on a varying day and night shift rotation, as determined by the staffing and pattern of work published in the local staffing roster. This will include the requirement to work nights, weekends and public holidays according to the roster of work needed to meet the requirements of the business#LI-CB1RequirementsHigh School Diploma or higher qualification is required with one years' experience of hotel/travel industry experience is necessaryFluent in English and preferably at least one more language (Italian, German, French, Spanish, Japanese, Portuguese, Arabic, Greek, Turkish, Mandarin)Proficiency in Microsoft Outlook, Word, Excel, and PowerPointAdditional RequirementsAbout the CompanyFLEETCOR Technologies, Inc. (“FLEETCOR”) is a leading global provider of business payment solutions. We help companies of all sizes control, simplify and secure payment of various domestic and cross-border payables using specialized payment products. We serve businesses, partners, merchants, consumers and payment networks in North America, Latin America, Europe, and Asia Pacific.$2.6B Annual Revenue100 Countries2.0B Transactions per Year8,500 Employees(as of December 31, 2019)Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether they use a competitor’s product or another alternative method such as cash or check. We group our payment solutions into five primary categories: Fuel, Lodging, Tolls, Corporate Payments and Gift. Each category is unique in its focus, customer base and target markets, but they also share a number of characteristics: customers are primarily businesses, have recurring revenue models, have specialized networks which create barriers to entry, have high margins, and have similar selling systems.FLEETCOR enjoys global recognition including:Forbes Global Growth Champion – FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and StatistaForbes World’s Most Innovative Companies – FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row!Fortune 1000 Company – FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, ranking #872S&P 500 – In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks based on market cap (company value) Our Commitment to Diversity, Equality, Inclusion, BelongingTogether we can foster true belonging. We know different ideas, perspectives and backgrounds lead to better innovation and results. We are therefore committed to building and nurturing a culture of diversity, inclusion, and belonging by:Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;Empowering our people to share their experiences and ideas through open forums and individual conversations; andValuing each person’s unique perspectives and individual contributionsEmbracing diversity enables our people to “make the difference” at FLEETCOR. Equal Opportunity/Affirmative Action EmployerFLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.#LI-KP2

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

POST DATE

08/13/2022

EXPIRATION DATE

09/24/2022

WEBSITE

fleetcor.com

HEADQUARTERS

DECATUR, GA

SIZE

7,500 - 15,000

FOUNDED

1986

CEO

RICHAY BROWN

REVENUE

$1B - $3B

INDUSTRY

Retail

Related Companies
About FLEETCOR

FLEETCOR (NYSE: FLT) is a leading Global Business Payments Company. We simplify the way businesses manage and pay their expenses. Our portfolio of brands help companies automate, secure, digitize and control payments to, or on behalf of, their suppliers and employees. We serve businesses, merchants and partners in North America, Latin America, Europe and Asia Pacific. Our strong track record of growth is only possible through our ability to attract and retain extraordinary individuals - individuals who mirror our drive and possess an entrepreneurial spirit.

Show more

FLEETCOR
Full Time
$68k-89k (estimate)
1 Day Ago
FLEETCOR
Remote | Full Time
$45k-58k (estimate)
1 Day Ago
FLEETCOR
Full Time
$99k-130k (estimate)
1 Day Ago

The following is the career advancement route for Customer Service Agent (Hotel and Travel Consultant) positions, which can be used as a reference in future career path planning. As a Customer Service Agent (Hotel and Travel Consultant), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent (Hotel and Travel Consultant). You can explore the career advancement for a Customer Service Agent (Hotel and Travel Consultant) below and select your interested title to get hiring information.

SIXT
Full Time
$34k-43k (estimate)
11 Months Ago
Zing Casual Living
Full Time
$35k-43k (estimate)
2 Weeks Ago

If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

02/18/2022: Santa Cruz, CA

Step 3: View the best colleges and universities for Customer Service Agent.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more