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Fleet Farm
Hermantown, MN | Part Time
$30k-39k (estimate)
2 Months Ago
Fleet Farm
Hermantown, MN | Part Time
$28k-36k (estimate)
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Nate Kahring - State Farm Agent
Hermantown, MN | Full Time
$37k-47k (estimate)
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Fleet Farm
Hermantown, MN | Full Time
$37k-48k (estimate)
2 Months Ago
Customer Service Team Member
Fleet Farm Hermantown, MN
$30k-39k (estimate)
Part Time | Retail 2 Months Ago
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Fleet Farm is Hiring a Customer Service Team Member Near Hermantown, MN

Here at Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you!

The Customer Service Team Member will provide a friendly and efficient check-out experience. The position will handle customer exchanges, returns, and complaints. The position will enable Cashiers to go above and beyond customers’ expectations.

  1. Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer’s purchase and bag merchandise.
  2. Handle customer exchanges, returns and complaints effectively.
  3. Serve as a cashier resource while on floor duty by assisting with transactions, resolving discrepancies and troubleshooting cash register and tender issues.
  4. Greet customers in a friendly manner with a smile, throughout the entire interaction. Are outgoing and engaging. Must love working with people.
  5. Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
  6. Articulate the advantages of the Fleet Rewards credit card and encourage customers to apply.
  7. Extend offers for the Extended Protection Policy to qualifying items.
  8. Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances.
  9. Remain knowledgeable about the store for customer questions.
  10. Restock items efficiently and accurately; ensure assigned area is always presentable.
  11. Deliver an outstanding shopping experience.
  12. Help cashier team deliver a rewarding shopping experience for our customers.

Education/Experience:

  • High School Diploma or GED preferred.
  • Knowledge of basic cash handling procedures including simple math.
  • Ability to work a flexible schedule to meet the needs of the business. Including days, nights, weekends and holidays is preferred.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$30k-39k (estimate)

POST DATE

02/08/2023

EXPIRATION DATE

06/21/2023

WEBSITE

fleetfarm.com

HEADQUARTERS

APPLETON, WI

SIZE

3,000 - 7,500

FOUNDED

1955

CEO

JOHN SCHROEDER

REVENUE

$200M - $500M

INDUSTRY

Retail

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The job skills required for Customer Service Team Member include Customer Service, Troubleshooting, Cash Handling, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Team Member. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Team Member. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Member. You can explore the career advancement for a Customer Service Team Member below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Member for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Team Member job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer service job tasks.

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Agents may also personally follow up with customers to find out how the solution worked for them.

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Demonstrate sound knowledge of the product/service and suggest a solution to the customer right away.

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They will access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.

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Customer service members do financial management of customer services, troubleshooting, processing orders, upgrades, complaints handling and escalation.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Team Member jobs

A great customer service member knows how to relate to anybody, but they’re especially good with frustrated people.

03/10/2022: Mcallen, TX

Responding to questions with positive language can greatly affect how the customer hears the response.

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Customer service experience goes beyond call centers and emails.

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Seek out unique touch points to build positive customer experiences.

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Customer service reps need to equip themselves with the necessary knowledge and skills they need to connect with and help customers.

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Step 3: View the best colleges and universities for Customer Service Team Member.

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