Description

Mission Statement

Through the use of social and restorative justice principles, Five Keys provides traditionally underserved communities the opportunity to improve their lives through a focus on the Five Keys: EDUCATION, EMPLOYMENT, RECOVERY, FAMILY, COMMUNITY.

Five Keys Overview

Five Keys was founded in 2003 by the San Francisco Sheriffs Department as the first accredited charter high school in the nation to provide diploma programs for adults in county jails. Today we are a much different social justice non-profit agency that has expanded its charter schools into 9 counties, in 24 jail locations and over 80 community learning centers. In addition to our schools, now we also run multiple homeless shelters, employment programs, programs for the unsheltered, reentry programs and housing for women suffering from immense injustice.

Our Core Competencies

A well qualified candidate has the capacity to communicate effectively, collaborate with others while building positive relationships, demonstrates strong problem solving skills, has a dynamic learning mindset, and remains committed to a high level of cultural and social awareness. A successful candidate will work well under pressure, observe appropriate boundaries and operate with a high degree of emotional intelligence.

What its really like to join our agency

At Five Keys, culture matters. Culture is at the very core of everything we do and impact on a daily basis. Weve made a commitment to building an inclusive culture that seeks collaboration over hierarchy to create empowered work teams.
We serve vulnerable populations daily and we strive to approach everyone with compassion, patience and a trauma informed approach. We choose to push past discomfort to have difficult conversations to impact the greater good. This allows us the opportunity to collaboratively create an inclusive culture and transform the world around us.

BENEFITS

We offer very low monthly costs for medical insurance - deductible and all in-network, out-of-pocket expenses paid for by Five Keys! Dental, vision and life insurance premiums paid by Five Keys and various pre-tax flexible spending accounts and retirement account 403b. Generous time off. Annual reimbursement up to $100 towards gym membership, smoking cessation and weight loss programs. Annual reimbursement up to $50 towards annual athletic event participation and annual massage after 6 months of employment. FREE access to wellness-related apps, Employee Assistance Program and Talkspace online therapy for you and your dependents.

Qualifications

JOB SUMMARY

The Reentry Facilitator/Care Manager is a hybrid teaching and counseling position that provides support to clients who are referred by Alameda Probation; builds and maintains successful working relationships with a network of local service providers and probation officers; conducts pre-release screenings; tracks progress through evidence-based Cognitive Behavioral Intervention classes; and documents individualized case notes and program outcomes.
We are looking for someone who insists on maintaining a positive attitude and enjoys supporting a diverse group of people. This job is for you if you are a leader who is self-driven, innovative, kind, and has a growth mindset. Additionally, you support the Five Keys’ mission by creating a supportive environment of mutual respect and fairness, while encouraging creative and critical thinking through an equity lens. In addition, you will contribute to our appreciation of diversity and foster a climate of multicultural understanding.

JOB DUTIES AND RESPONSIBILITIES

• Work directly with probationers, the Alameda Probation and Sheriff’s Departments, and local service providers to plan for reintegration from incarceration into the community
• Conduct initial pre-release screening to determine the level of service and support needed regarding education, employment, family, recovery, and community
• Complete a certification in CBI-Employment and Motivational Interviewing upon hire
• Develop individualized reentry and stabilization plans with a caseload of clients
• Facilitate daily workshops for probationers in CBI-Employment, a ten week cohort model program
• Develop, revise, and implement curriculum that aligns with the evidence-based practices of the CBI program
• Attend program- and agency-related meetings and conferences
• Develop and facilitate strategy for community education and awareness of the needs of formerly incarcerated clients
• Network with other reentry programs to referrals to other services as needed
• Build and maintain relationships within the network of local service providers
• Make referrals to probation department employment program as needed
• Keep accurate and up-to-date records and information on clients, employers, placements, and all related data in accordance with standards utilizing Apricot 360 or other client databases
• Report progress, outcomes, and activities on an on-going basis
• Conduct program intake and exit interviews
• Monitor and evaluate progress of participants in carrying out Personal Responsibility Plan
• Document participants progress and maintains appropriate documentation in case files
• Assist with program orientation as needed
• Coordinate efforts of internal and external partners to prove case management services to participants
• Provide counseling and crisis intervention services to program participants
• Take a lead role in criminal justice and reentry training, planning and implementation initiatives as needed
• Abide by Five Keys and Probation policies and procedures
• Other duties as assigned

KNOWLEDGE AND SKILLS

• Excellent public relations, community organizing, negotiation, mediation, conflict management, and meeting facilitation skills
• Demonstrated ability to inspire community participation and build coalitions
• Computer literacy in word processing, email, internet, and spreadsheets
• Must have strong administrative and organizational skills including budget development and management, and grant administration and reporting

EDUCATION AND WORK EXPERIENCE

• BA degree (MA degree highly preferred) in Psychology, Sociology, Social Work, Counseling or a closely related field is preferred
• 2 years case management, counseling, and assessment experience
• Previous reentry experience preferred OR
• Equivalent combination of education and experience
• Preference will be given to qualified applicants who are returning citizens

PHYSICAL REQUIREMENTS

• To promote the health and safety of its employees, those we serve and our local communities, Five Keys requires that all employees must be fully vaccinated against COVID-19 and/or adhere to all weekly testing and safety measures. Employees may also request and receive approval for an exemption from this policy. Exemptions are granted to accommodate a medical condition or sincerely held religious belief
• Must wear provided PPE (Personal Protective Equipment) and adhere to all safety guidelines and requirements, when needed
• Frequent and prolonged standing, walking, and sitting
• Frequent talking and hearing conversations
• Lifting items that weigh up to 25 lbs.; reaching, bending, carrying and stooping within the daily routine of tasks and activities
• Occasional reaching with hands and arms
• Travel to multiple sites required

ADDITIONAL REQUIREMENTS

This position is contingent upon:

• Satisfactory results of a Live Scan (criminal background investigation)
• Successfully obtaining jail clearance for positions working in county jails or probation locations
• Submitting proof of clear TB results. Results dated within 60 days prior to hire date are acceptable
• Willing to travel, sometimes daily, between sites in downtown Oakland, West Oakland, and Hayward

WORK ENVIRONMENT

• Must be willing and able to work in a correctional facility and travel throughout the area to community sites
• Work environment varies from site to site
• There is some personal safety risk working with the at-risk population
• Moderate noise level

GROWTH OPPORTUNITIES

At Five Keys, we understand that when our employees grow, the agency has a greater capacity to thrive and accomplish its mission. It is for this reason that we remain committed to providing ongoing professional development opportunities for all of our employees. These include but are not limited to: conferences, staff development training, and coaching plans that allow incumbents to grow into new positions within and across programs within the agency-wide (i.e., charter schools, housing services, programs, transitional employment, nonprofit administration, etc).