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SUMMARY OF RESPONSIBILITIES
The Service Manager will lead all Service Technicians in their assigned FirstKey Homes markets. Up to 25% Travel may be necessary as the assigned markets may be in different cities. This role will ensure that resident service requests are completed correctly, timely and with quality. The Service Manager will demonstrate and lead a team that provides exceptional customer service
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS
REQUIRED EDUCATION AND EXPERIENCE
PREFERRED EDUCATION AND EXPERIENCE
REQUIRED KNOWLEDGE
REQUIRED SKILLS
IND1
Full Time
$88k-106k (estimate)
12/02/2022
01/10/2023
firstkeyhomes.com
LOMBARD, IL
25 - 50
2015
<$5M
As a leading provider of single-family rental homes nationwide, FirstKey Homes aims to improve the quality of living for renters across America, and you can be a part of it. Youll have a chance to create meaningful contributions to a company that helps families find homes in the neighborhoods they desire, homes where theyll make lifelong memories. FirstKey Homes embraces a startup culture and an entrepreneurial spirit; were hardworking, fast-moving problem solvers with an eye on building, growing and improving all aspects of our business. Our employees are consistently recognized and rewarded ...with a vibrant and purposeful corporate cultureand its only getting better. In fact, a top priority for FirstKey Homes is continuous improvement our team member experience/culture. Were going placeshow about you?
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The job skills required for Service Manager include Customer Service, Leadership, Microsoft Office, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.