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First Supply is seeking an exceptional Customer Service Consultant to enhance our team of dedicated professionals. Do you will have the ability to build relationships by having educational and informative conversations that promote our products and resolve customer issues?
As a Customer Service Consultant with First Supply you interact with customers to provide a Best-In-Class Customer Experience and respond to general plumbing and/or HVAC related inquiries about product application and troubleshooting. Do you have patience, attentiveness, product knowledge, and the ability to communicate clearly in a results driven environment? Your hard work will be rewarded with competitive compensation, excellent benefits and opportunities for advancement.
If you meet the skills and qualifications below, we encourage you to take charge of your career and APPLY with First Supply TODAY!
First Supply, family-owned and operated for over 120 years, offers its employees a great benefits package including; medical, dental, vision, 401(k) with company match, PTO, company paid holidays, education assistance, adoption assistance, and more!
About First Supply
First Supply® is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. First Supply features manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees in 28 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The company has over $60 million in inventory and over $275 million in annual sales.
First Supply also owns and operates 18 Kitchen & Bath Stores in 5 midwestern states under the Gerhard's Kitchen & Bath and Kohler Signature Store brands. Gerhard's is the largest, most versatile kitchen & bath store in the upper Midwest. We offer a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won't find anywhere else. The Kohler Signature Stores are a kitchen and bath showroom that provides a distinguished Kohler experience where designers and homeowners can get hands on with hundreds of products, exclusively from the Kohler brands!
First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. In order to be selected for the position, candidates must submit to a drug test with negative results on employment offer, the ability to be bonded as defined by First Supply LLC's fidelity bond insurance carrier and have a valid driver’s license and a driving record which meets underwriting standards.
Full Time
Wholesale
08/17/2022
12/11/2022
1supply.com
MONONA, WI
500 - 1,000
1898
Private
JOE POEHLING
$200M - $500M
Wholesale
First Supply provides plumbing, HVAC, waterworks, industrial pipe, valves, fittings, well and septic related services for municipal markets.
The job skills required for Customer Service Consultant include Customer Service, Products and Services, Technical Services, Customer Satisfaction, HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Consultant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Consultant positions, which can be used as a reference in future career path planning. As a Customer Service Consultant, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Consultant. You can explore the career advancement for a Customer Service Consultant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Consultant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Consultant job description and responsibilities
Administer all customer orders, provide appropriate consultation to customer for various products and services and place order accordingly.
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Develop and maintain professional relationship with colleagues and stakeholders to provide exceptional customer care services.
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Analyze customer requirement for product and services and provide consultation to select appropriate product.
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Assist customer service employee and provide backup support.
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Monitor all customer calls, analyze problems for products and services and ensure optimal solution for same.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Consultant jobs
Prior work experience as a Customer Service Consultant will be an added benefit to the candidates.
02/08/2022: Boston, MA
Understand the customer’s expectations.
02/13/2022: Pocatello, ID
Deliver contextual-based support.
03/13/2022: Lansing, MI
Strong communication skills, the ability to work under pressure, a commitment to customer service and computer skills are a necessity for this position.
02/09/2022: New Orleans, LA
Customer Service Consultant focus on deepening their product knowledge and sharpening their customer support skills.
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Step 3: View the best colleges and universities for Customer Service Consultant.