BayFirst National Bank is a full-service community bank as well as a national SBA Lender dedicated to providing a wide range of high quality banking services delivered in a personalized, friendly manner. Founded in 1999 and headquartered in St. Petersburg, Florida, we are a true community bank with the goal of becoming a one-stop shop and trusted financial resource for the communities that we serve.

Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce. As an organization, we encourage open communication in an environment of mutual respect, where hard work is rewarded, and a professional but informal atmosphere is valued within the workplace.

Primary Purpose of Position: 

The Vice President, Director of SBA Operations leads and manages the SBA loan life cycle from handoff through closing/funding and portfolio management. This position is responsible for meeting the business unit’s goals and objectives, organizing and directing execution of operational and strategic business plans in conjunction with the rest of the Bank’s leadership team and creating a scalable platform that can support the growth and expansion of the SBA lending business. Fosters collaboration while directly leading a team of managers responsible for multiple mortgage functions. 

Primary Responsibilities include but are not limited to:

•Oversee the daily functions of the loan operations from processing through closing/funding for all SBA loan products. Provide guidance and management to employees. 

•Manage process changes, enhancements, and modifications to facilitate implementation of new and/or improved business processes. Proactively identifies and makes improvements to the delivery of service, and to internal processes and procedures, to enhance loan quality and efficiency.

•Establish performance goals and metrics to ensure the department/individual expectations are being met or exceeded. 

•Collaborate in planning, designing, development, testing, and implementing new technology or enhancements to existing technology. 

•Coordinate with Risk Management to ensure proper quality assurance and quality control procedures are developed and implemented. 

•Oversee the portfolio management team and ensure that expectations are met and that proper management reporting is available. 

•Create and maintain Bank procedures that include identification of controls within processes to promote excellence in loan quality and adherence to all applicable internal and SBA SOPs. 

•Keep informed of industry changes and trends in matters of compliance, fraud/risk, loan quality, and productivity metrics.

Qualifications include but are not limited to:  

•Bachelor’s degree in relate field or equivalent industry experience

•10 years of experience in SBA lending and leadership experience managing managers/departments 

•Extensive industry knowledge with demonstrated ability to design solutions to problems 

•Strong interpersonal, collaborative, and relationship management skills, with an ability to interact and influence at all functions and levels 

•Successful experience in leading SBA lending operations and operations support 

•Ability to work in a fast-paced environment where changes to procedures are common 

•Excellent verbal and written communications skills sufficient to interact with all levels of management and staff 

•Proven decision-making ability with strong judgment

•Proficient in MS Windows/Outlook

•Must be detailed oriented and possess good management skills with emphasis on planning, organization and scheduling 

BayFirst National Bank believes that diversity and inclusivity are essential to positive long-term success and achieving our strategic business goals. We are proud to be an Equal Opportunity Employer, and we encourage diverse and talented applicants to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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