Recent Searches

You haven't searched anything yet.

17 Customer Service Representative (CSR) Jobs in London, KY

SET JOB ALERT
Details...
FIRST FINANCIAL CREDIT
London, KY | Full Time
$27k-32k (estimate)
2 Months Ago
L&N Federal Credit Union
London, KY | Full Time
$31k-38k (estimate)
7 Days Ago
USAInfoTech
London, KY | Full Time
$31k-39k (estimate)
2 Months Ago
Family Dollar
London, KY | Full Time
$31k-39k (estimate)
1 Month Ago
Demo - Maximus
London, KY | Full Time
$35k-43k (estimate)
2 Days Ago
Securitas Security Services
London, KY | Full Time
$31k-39k (estimate)
3 Weeks Ago
USAInfoTech
London, KY | Full Time
$57k-75k (estimate)
2 Months Ago
Circle K
London, KY | Full Time|Part Time
$36k-44k (estimate)
4 Months Ago
Senture
London, KY | Full Time
$33k-43k (estimate)
11 Months Ago
Anomaly Squared
London, KY | Full Time
$34k-43k (estimate)
11 Months Ago
Pizza Hut
Pizza Hut
LONDON, KY | Full Time
$38k-48k (estimate)
8 Months Ago
Senture
London, KY | Full Time
$36k-45k (estimate)
10 Months Ago
Senture
London, KY | Full Time
$35k-44k (estimate)
10 Months Ago
Domino's
London, KY | Full Time
$32k-40k (estimate)
1 Week Ago
Domino's Franchise
London, KY | Full Time
$31k-39k (estimate)
11 Months Ago
Omni Interactions
London, KY | Full Time
$33k-42k (estimate)
2 Months Ago
Customer Service Representative (CSR)
$27k-32k (estimate)
Full Time | Lending & Credit 2 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

FIRST FINANCIAL CREDIT is Hiring a Customer Service Representative (CSR) Near London, KY

Essential Duties & Responsibilities

To perform this position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.

  • Greet customers, whether in person or by telephone, ascertain the customer’s needs, and refer them to the appropriate person within the branch who can handle their needs.
  • Apply customer payments and payoffs for both walk-in customers and those who pay by mail.
  • Operate cash drawer using FFC cash security procedures.
  • Balance cash drawer and complete deposits on a daily basis.
  • Solicit walk-in customers.
  • Take and process a quality application.
  • Enter new and renewal loans into system and print loan documents.
  • Handle incoming and outgoing correspondence.
  • Assist in general office filing.
  • Assist with keeping the office neat and presentable at all times.
  • Process and mail credit denials.
  • Learn and adhere to all policies in the FFC Operations Manual, as well as all governing local, state and federal regulations and laws.
  • Telephone delinquent accounts that are less than 30 days past due.
  • File all recording documents on loans with the appropriate municipal agency.
  • Process end-of-month insurance report and remittance.
  • Maintain and follow up on collateral protection insurance.
  • Follow-up and process A&H and death insurance claims.
  • Close direct loans at the Manager’s request.
  • Perform other related duties as assigned.

Qualifications

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide excellent customer service while exhibiting dedication to First Financial Credit’s mission, vision, and values.
  • Ability to accurately count change back to a customer in both paper and coin format.
  • Ability to promote and sell loan products and meet or exceed branch goals.
  • Proficient in the use of Microsoft Office products and information systems that are applicable to the financial credit environment.
  • Ability to deal effectively and tactfully with customers even in stressful situations.
  • Ability to work with a team and members of other departments.
  • Ability to work with little direct supervision in carrying out the tasks and responsibilities assigned.
  • Strong attention to detail.
  • Ability to handle sensitive documents or other confidential information.
  • Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Ability to manage time and be efficient and effective in the completion of assignments.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar including the ability to comprehend written sentences and paragraphs in work related documents.
  • Ability to manage time and be efficient and effective in the completion of assignments.
  • Knowledge of arithmetic and their applications specific to the position.

Physical Demands and Abilities

The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to look at a computer screen for long periods of time.
  • Ability to sit for long periods of time. An example would include sitting at a desk to complete and review loan applications.
  • Ability to stand at a counter to assist a customer, stoop or bend to pick up an object or retrieve a file from a filing cabinet, or lift and carry an object which may weigh up to 15 pounds.
  • Ability to demonstrate manual dexterity through typing on a keyboard, sorting through paperwork, reaching and grabbing objects and filing.
  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Ability to communicate information and ideas in speaking and writing so others will understand.
  • Ability to see details at close range (within a few feet of the observer).
  • Ability to tell when something is wrong or is likely to go wrong and initiate appropriate solutions, knowing when it is necessary to escalate to the next level of management.
  • Ability to operate standard business equipment such as fax, computer, printer, copier, etc.

Required Education and/or Experience

  • High School Diploma or the equivalent.
  • One (1) year experience in a consumer finance company or lending environment is preferred.

Other Requirements

  • May be required to attend activities outside the office to stay abreast of new developments, best practices, and statutory and regulatory changes.
  • Pursuant to the Drug Free Workplace Act of 1988, all employees must remain drug free and alcohol free when reporting to work and while engaged in any work related activities.
  • Ability to work flexible schedules that may include early/late or weekend working hours.

EOE

We are committed to ensure fair and equal treatment for everyone we employ and as such, we are a proud Equal Opportunity Employer. We value diversity and believe employment, training, and promotional opportunities should be available to all persons without regard to race, color, gender (including gender nonconformity, gender identity, status as a transgender individual, and sexual orientation), sex (including pregnancy), age, religion, national origin, ethnicity, physical or mental disability, genetic information, political affiliation, protected veteran status or membership in the armed services, or any other consideration that is protected by applicable federal ,state, and local law.

Experience

Preferred
  • 1 year(s): One (1) year of experience in a consumer finance company or lending environment is preferred.

Education

Required
  • High School or better

Job Summary

JOB TYPE

Full Time

INDUSTRY

Lending & Credit

SALARY

$27k-32k (estimate)

POST DATE

01/31/2023

EXPIRATION DATE

12/05/2023

WEBSITE

ffcredit.com

HEADQUARTERS

MAYSVILLE, KY

SIZE

100 - 200

FOUNDED

1992

CEO

JACKIE ALLISON

REVENUE

<$5M

INDUSTRY

Lending & Credit

Show more

The job skills required for Customer Service Representative (CSR) include Customer Service, Microsoft Office, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Backyard World
Part Time | Full Time
$63k-83k (estimate)
Just Posted
For the skill of  Microsoft Office
Paul Davis Restoration & Remodeling of Louisville...
Full Time
$64k-79k (estimate)
2 Weeks Ago
For the skill of  Dedication
Premier Transportation
Full Time
$43k-57k (estimate)
Just Posted
Show more

The following is the career advancement route for Customer Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (CSR). You can explore the career advancement for a Customer Service Representative (CSR) below and select your interested title to get hiring information.

Family Dollar
Full Time
$31k-39k (estimate)
6 Months Ago
Mr. Rooter of Richmond
Full Time
$52k-67k (estimate)
6 Months Ago