5 Assistant Banking Center Manager Jobs in Leawood, KS
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Assistant Banking Center Manager
$44k-56k (estimate)
Full Time
8 Months Ago
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FIRST FEDERAL BANK OF KANSAS CITY is Hiring an Assistant Banking Center Manager Near Leawood, KS
First Federal Bank exists to help people build a better financial future, and for almost a century, our team has focused on home ownership and prosperity for all. When you join the First Federal family, you’ll be supported by a diverse, talented, energetic group of individuals who strive to help you and our customers achieve financial wellness. When our employees feel valued, our customers feel valued, and our community grows. We are Better. Together.Listen to what our employees had to say about working with First Federal Bank of Kansas City!https://share.vidyard.com/watch/o7Hqan59dFA6MSf16zZFWH?SUMMARY
The Assistant Banking Center Manager is responsible for supporting the Banking Center Manager in leading a team of sales and customer service professionals in the delivery of exceptional customer experiences while maintaining day-to-day operational integrity. Helps to provide leadership for the sales and business development for the Banking Center to meet and/or exceed goals and objectives while balancing operational duties to ensure transactions are handled accurately and efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skills and abilities required. Other duties may be assigned.
Internal Training: Supervisory, Audit, Operational
LANGUAGE SKILLS
fractions, and decimals.
REASONING ABILITY
While performing the job duties, the employee must occasionally lift and/or move up to 25 pounds, and stand for extended periods. Specific vision abilities required by this job include close and distance vision, and the ability to adjust focus, consistent with extensive use of a computer/PC. Employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
First Federal Bank is committed to providing equal employment opportunities to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.
A note to applicants: First Federal Bank of Kansas City is closely monitoring the spread of the coronavirus to protect our employees and our organization as a whole. We are hiring, but many of our internal and external job interviews are taking place through video and/or phone alternatives. If contacted for an interview, we will be happy to share more with you about the steps we are taking to limit the spread of the virus.
The Assistant Banking Center Manager is responsible for supporting the Banking Center Manager in leading a team of sales and customer service professionals in the delivery of exceptional customer experiences while maintaining day-to-day operational integrity. Helps to provide leadership for the sales and business development for the Banking Center to meet and/or exceed goals and objectives while balancing operational duties to ensure transactions are handled accurately and efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skills and abilities required. Other duties may be assigned.
- Complies with all applicable banking laws, bank policies and federal regulations.
- Provide leadership and support for the sales and business development of the Banking Center to achieve financial goals and objectives established.
- Assists the Banking Center Manager in developing strategic approaches to further enhance the banks image and market share.
- In the absence of the Banking Center Manager, the Assistant Banking Center Manager acts as the leader of the center in all respects.
- Demonstrates the ability and provides leadership to all Banking Center personnel in acquiring and retaining customer relationships through the delivery of effective, courteous and timely customer service, problem resolution and communications.
- Works with customers to build and deepen relationships by uncovering financial needs and recommending the best products and services.
- Ensure quality service scores meet/exceed set goals for product knowledge and customer experience.
- Demonstrates leadership by creating an environment that promotes and advances the bank’s Mission and Vision and demonstrates its Values.
- Creates a cohesive team and provides employee development.
- Acts as a steward of the bank’s resources and reputation, presents a professional image and represents the bank well both internally and externally.
- Maintains security and operational integrity by assisting in the day-to-day operations and administration of the Banking Center through compliance with policy and procedure resulting in an overall satisfactory audit rating.
- In the absence of the Banking Center Manager, serves as the banking center liaison to the Bank’s Security Officer to ensure all employees are aware of security policies and procedures.
- Performs the essential duties of a Customer Service Representative and/or Teller when necessary.
- Assists in monitoring ongoing customer needs; market trends; meeting individual and banking center goals; monitoring performance of the banking center and employees; coaching; motivating and leading by example; holding regular banking center meetings; ensuring that communication is disseminated as appropriate: day-to-day staffing, scheduling and employee performance.
- Responsible for providing assistance in the overall direction, coordination, and evaluation of the banking center by supervising banking center employees.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Assists in interviewing, hiring, and training employees; planning, assigning, scheduling and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Must possess strong customer service and sales skills
- Ability to work with people at all levels
- Knowledge of deposit and credit banking products.
- Strong communication
- Collaboration and leadership skills
- High level of attention to detail.
- Must possess ability to maintain confidentiality and appropriately handle sensitive information.
- Must quickly evaluate and solve problems, utilizing tact and diplomacy when interacting with customers, employees and the public.
- Able to represent the bank in a manner that maintains and expands customer relationships, contributes to the bank’s growth and enhances its image.
- Associate's degree (A. A.) or equivalent from two-year college or technical school
- Minimum of 2-5 years’ experience in a financial institution as a teller, personal/universal banker and/or bank manager
- Or equivalent combination of education and experience. Supervisory experience preferred.
Internal Training: Supervisory, Audit, Operational
LANGUAGE SKILLS
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
- Ability to communicate in a constructive manner.
fractions, and decimals.
REASONING ABILITY
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- National Mortgage Licensing System & Registry (NMLS)
- Notary Public License
- Signature Guarantee Certification
- Operates 10 key by touch with appropriate speed
- Basic typing/keyboard skills by touch.
- Proficiency with Microsoft Office Suite, and experience/familiarity with various bank-related systems.
While performing the job duties, the employee must occasionally lift and/or move up to 25 pounds, and stand for extended periods. Specific vision abilities required by this job include close and distance vision, and the ability to adjust focus, consistent with extensive use of a computer/PC. Employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
First Federal Bank is committed to providing equal employment opportunities to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.
A note to applicants: First Federal Bank of Kansas City is closely monitoring the spread of the coronavirus to protect our employees and our organization as a whole. We are hiring, but many of our internal and external job interviews are taking place through video and/or phone alternatives. If contacted for an interview, we will be happy to share more with you about the steps we are taking to limit the spread of the virus.
Job Summary
JOB TYPE
Full Time
SALARY
$44k-56k (estimate)
POST DATE
08/25/2022
EXPIRATION DATE
01/30/2023
WEBSITE
ffbkc.com
HEADQUARTERS
KANSAS CITY, KS
SIZE
200 - 500
FOUNDED
1934
TYPE
Private
CEO
GYNON BROWN
REVENUE
$10M - $50M
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About First Federal Bank of Kansas City
First Federal Bank provides banking and other financial services.
Show more
The job skills required for Assistant Banking Center Manager include Customer Service, Leadership, Planning, Futures, Coordination, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Banking Center Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Banking Center Manager. Select any job title you are interested in and start to search job requirements.
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