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First Entertainment Credit Union
Hollywood, CA | Full Time
5 Months Ago
Financial Services Representative I
Full Time | Banking 5 Months Ago
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First Entertainment Credit Union is Hiring a Financial Services Representative I Near Hollywood, CA

Overview

Do you value the interactions you have with people on a consistent basis? Do you love developing new relationships? At First Entertainment Credit Union the Financial Services Representative serves in our Contact Center and you will have the opportunity to assist our members with a variety of customer service interactions. The call-center environment is a very fast-paced environment and requires the FSR to be on the phone for a majority of the day taking around 60-80 calls daily.

Our employees' hard work and dedication to our members is why we were named one of the Top 10 Credit Unions in California in 2021 by Forbes. Learn more about our recognition and start a career where Your Story Matters™. At First Entertainment Credit Union we believe that every story matters - that includes our members, employees, community, and those interested in joining our growing team. The Credit Union has served its members since 1967 and has grown to manage more than $2.1 Billion in assets. First Entertainment is the financial ally for the creators of entertainment and those who support them.

We are a member-owned, not-for-profit financial institution that provides our members with financial products and services designed to meet their needs at every stage of life.

Responsibilities

As a Financial Service Representative here at First Entertainment Credit Union you will enthusiastically identify opportunities, needs, products, and services that meet member requests. In this role you will be assisting members telephonically and via email, as a frontline member of our retail department. You will be able to meet or exceed service standards and sales goals. It is our hope that you will be the joyous voice that uplifts members as they call into our Credit Union.

Moreover, you will accurately present information and perform tasks associated with opening and closing various account types offered by the credit union. This individual will present information and perform tasks associated with the processing and funding of various consumer loans offered by our organization. You will possess great attention to detail as you perform monetary and file maintenance transactions, such as account record changes, transactions associated with new deposit accounts, loan transactions, and wire requests. Essentially you will be a first line of defense, resolving member's requests inquiries, questions, or problems in a timely and professional manner.

Qualifications

Candidates must have a High School Diploma, G.E.D. or equivalent. The ideal candidate will also have some college coursework and possess strong written and verbal communication skills. With at least two years of experience operating in a Financial Services Representative or Member Service Representative type capacity at a full-service financial institution.

Benefit Summary

Medical, Dental, Vision, Life Insurance, 401K (3% matching), PTO, Flexible Spending Accounts, Education Reimbursement, Student Loan Repayment Assistance, Lucrative Bonus Potential. Additionally, our organization offers a free premium subscription to the Calm wellness app.

First Entertainment is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. First Entertainment is committed to providing employees with a work environment free of discrimination and harassment. If you are in need of reasonable accommodation to complete this application, please contact First Entertainment's HR Department at hr@firstent.org.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

POST DATE

10/29/2022

EXPIRATION DATE

12/11/2022

WEBSITE

firstent.org

HEADQUARTERS

LOS ANGELES, CA

SIZE

100 - 200

FOUNDED

1967

CEO

CHARLES A BRUEN

REVENUE

$50M - $200M

INDUSTRY

Banking

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About First Entertainment Credit Union

Opened in a small office on Warner Bros. lot with only $40 in assets, employees of Warner Bros. Studios founded our credit union in 1967. First known as the Warner Seven Federal Credit Union, our name was changed to Warner Bros. Employees Federal Credit Union in 1970; and following a merger with the Columbia (Studios) Employees Credit Union in 1973, we became the Columbia/Warner Bros. Employees Federal Credit Union. As the credit union grew it offered services to additional entertainment companies, and soon we needed a name that better defined our expanded field of membership. Thus, in 1984, w...e became First Entertainment Federal Credit Union. In 1990, following a merger with Screenland/MGM Employees credit union, our assets nearly doubled in size from $40 million to $73 million! First Entertainment continued its vigorous growth, merging with A & M Records Employees Federal Credit Union, Six Flags Employees Federal Credit Union, Las Vegas Credit Union and Paramount Studios Employees Credit Union. In the late 90's a charter change resulted in shortening our name to First Entertainment Credit Union. Today the credit union manages more than $1.5 billion in assets and serves more than 83,000 members. We have branches throughout the Los Angeles area plus thousands of Shared Branching locations. Combining strength, safety and growth, today First Entertainment is the premier financial resource for those in the entertainment business. Insured by NCUA | Equal Housing Opportunity More
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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