Position Title: Store Associate

Job Type: Part-Time/ Seasonal

Summary

The Store Associate is responsible for providing customers with a leading shopping experience, while consistently meeting the store’s sales goals by performing the following main duties:

· Ensures high level s of customer satisfaction through excellent sales and service.

· Actively welcomes, seeks out, and engages customers within the store.

· Assess customers’ needs and provides assistance and information on product features.

· Responsible for achieving personal sales goals.

· Prioritizes time to achieve individual and team tasks to be completed.

· Uses resources in a conscientious and effective manner.

· Stays up-to-date on and remains knowledgeable on products offered .

· Maintain store’s visual appearance in high standards.

· Promoting customer loyalty plans.

· Maintains company standards regarding personal sales metric.

· Performs cashiering, stockroom upkeep and store upkeep as needed.

· Additional responsibilities such as key carrying or opening and closing store procedure, including cash reconciliation, banking, reporting, and security as required.

· Adhere and uphold all company policies and procedures.

· Additional duties and project as required.

Required Education and /or Experience

0-1 Year related experience and/or training; or equivalent combination of education and experience.

Required Computer and/or Technical Skills

Should have basic to intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint.

Core Competencies:

Communication Skills

Must be an effective communicator with internal and external individuals at all levels . This includes spoken, written, electronic, and presentation skills. Communication should be consistently constructive and professional

Decision Making and Problem Solving Skills

Able to define problems, collect data, establish facts, and draw valid conclusions. Able to analyze results at a micro and macro level and present findings. Makes routine decisions following established policies and procedures: collaborates with managers to gain assistance when complex issues arise.

Confidential Information – Property of The Finish Line, Inc. 1

Qualifications

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily, the requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities with disabilities to perform these functions. Individual must be 18 years of age or older.

The minimum requirements include the following but reasonable accommodations may be made as related to an employee’s religion, ethnicity, or disability.

· Requires a set, weekly availability which meets the needs of the business and includes some combinations of mornings, days, and nights based on the business needs.

· Requires availability on weekends and holidays.

· Punctuality and regular attendance consistent with the company’s policies are required for the position.

· Must speak English clearly in order to converse with customers and effectively supervise staff.

· Must be able to read and write English and perform business related mathematics in order to carry out normal business and understand corporate sales reports.

Physical Demands

The physicals demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Requires approximately 4-12 hours per day usually 3-5 days per week.

· During peak sales periods (e.g. Holidays, Back-To-School), will work for long periods through a 4-12 hour day.

· Requires stooping and kneeing to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.

· May be required to climb a ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.

· Required to lift items weighing 5-50 lbs. regularly. In certain circumstances, weights may be higher.

· Must have good vision, including color differentiation.

· The work environment for this position is a moderately noisy retail setting.

Work Remotely

• No

Job Types: Part-time, Temporary

Pay: $16.00 - $16.90 per hour

Benefits:

• Employee discount

Schedule:

• 4 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Cash handling: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Bilingual (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person