Communication

• Presents complex data or messages in clear, succinct, compelling manner(internal/external)Complex problem-solver; works with team leadership to achieve resolution
• Leads internal and external meetings and drives teams to resolutions, conclusions, action, and outcomes Appropriately and proactively manages resources; escalates issues to appropriate department lead
• Expert competency in written and oral communication; stellar presentation skills with experience presenting timelines and other project management owned process to the client

Project Management

• Management of multiple brands for assigned client or multiple brands across agency Leads teams managing large-scale campaigns in size or complexity including digital and print campaigns
• Ultimately responsible for the delivery of high-quality campaigns, meeting client needs and business requirements, balancing client and agency needs/goals
• Experience in creating and reviewing team project documentation such as yearly scopes of work and estimate and timelines for creative brief creation (scopes of work, change orders, technical requirements)
• Oversees risk management planning and communications
• Accountable for master project plan/road map creation and management

Financial

• Oversees/partners with account and finance leads to ensure proper forecasting Partners with account for annual client budget planning and creation of client yearly scope of work to ensure team is staffed to hit forecast updates which serves to inform agency
• Responsible for monitoring run rate and collaborating with resourcing/department leads to ensure the team is staffed to hit forecast Partners with account to recommend/inform client/brand staff plan and routine review/updates, which serves to inform agency staffing

Training/Tool Set

• Mastery of Ziflow, Workamajig; MS Office Suite (advanced-level Excel)
• Partners with account during new client onboarding to assess and recommend process efficiencies
• Management training courses

Client Management/Interaction

• Partners with account to lead client conversations related to project plans, technical requirements, budgets
• Serves as primary point of contact for vendors and external/interagency production partners, as needed (eg, if production manager or producer is not assigned to the brand or project)
• Participates in client brand planning process and meetings