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Customer Experience Manager
Full Time 9 Months Ago
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Financial Freedom Insurance is Hiring a Customer Experience Manager Near Dallas, TX

Work hard, play even harder.
"Financial Freedom Insurance is an insurance brokerage located in downtown Dallas where we assist clients with enrolling Health, Life & Dental coverage." "We're a company focused on our team members," says Khalen who has been working for FFI since 2020! He loves coming to work every day because he knows there will always be new challenges and opportunities waiting just around the corner. His goal: To help people achieve their financial dreams by offering them high-quality services while creating amazing experiences in the process.

We are looking for individuals that want to be in sales and services, which receive:
Candidates with great communication skills both written and verbal. Growth-minded people focused on their advancement or self-improvement. 

Job Type: Full-time

Pay: $17 per hour with Bonus Opportunity.

Benefits:

  • Health insurance
  • Life Insurance
  • Paid time off
  • Professional development assistance
  • Personal development assistance
  • Paid Training

Work Location:

  • On location

Company's website:

  • https://www.ffmic.com/

You must be at least 18 years of age to apply

Please be sure to watch our "New Hire Opportunity Video" here: New Hire Opportunity Video

*Shift times are increased during the open enrollment peak season to cover increased workload.

Job Summary

JOB TYPE

Full Time

POST DATE

06/14/2022

EXPIRATION DATE

12/12/2022

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The following is the career advancement route for Customer Experience Manager positions, which can be used as a reference in future career path planning. As a Customer Experience Manager, it can be promoted into senior positions as a Customer Experience Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Manager. You can explore the career advancement for a Customer Experience Manager below and select your interested title to get hiring information.

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$116k-164k (estimate)
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If you are interested in becoming a Customer Experience Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Manager job description and responsibilities

Begins with understanding each customer and their specific need.

01/05/2022: Muskegon, MI

Collecting customers’ feedback keeps the CEM on the right track to designing the perfect customer experience.

02/23/2022: Lima, OH

They supervise the customer experience and service teams, direct and monitor their activities and train their members.

01/19/2022: Pensacola, FL

They're also responsible for leading both the customer service and the customer experience teams.

02/21/2022: Charleston, SC

Businesses need to acknowledge customer feelings, which can be done through active listening, making statements and asking questions related to what the customer has said.

02/11/2022: Roanoke, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Manager jobs

They work alongside upper management to promote retention of customers and overall positive experience with the brand.

12/23/2021: Idaho Falls, ID

Customer experience managers are also responsible for overseeing the hiring and training of customer experience personnel to ensure an effective workforce.

01/20/2022: Passaic, NJ

Measure and analyse customer feedback.

02/11/2022: Bradenton, FL

Build and maintain strong, long-lasting customer relationships as the result of being a trusted advisor.

12/21/2021: Alexandria, LA

Operate with understanding, utilize active listening, patience, empathy, and kindness to customers and Team Members alike.

03/03/2022: Newark, NJ

Step 3: View the best colleges and universities for Customer Experience Manager.

Butler University
Carroll College
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