QUALITY ASSURANCE ENGINEER

Position:      Quality Assurance Engineer

Reports to:  Quality Manager

Purpose:   Responsible for leading cross-functional teams in support of all AS9100 Quality Management Systems certification activities, including auditing, planning, implementing and maintaining processes, and systems.

Principal Accountabilities:  

50% - QMS Implementation & Maintenance

• Oversee effective implementation of the Quality Management System throughout the company
• Maintain the Quality Manuals and Quality Procedures and ensure contents are appropriate for business
• Lead plant AS9100 certification and compliance
• Organize and manage the plant internal audit 
• Conduct Quality Systems audits and host external Quality System audits 
• Assist in training/guidance to other auditors

40% - Planning / Documentation / Monitoring / Reporting

• Attend APQP meetings to include Quality Systems, Product, and Process requirements
• Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
• Manage the nonconformance reporting (NCR) system and assist closure on internal and external NCs. Including maintaining the NCR Dashboard
• Facilitate formal Problem-solving events (RCCA) based on the NCR Dashboard analysis
• Prepare and update Quality documents such as SOPs, Work Instructions and Forms.
• Maintain the Standard Operating Procedure (SOP) content and coordinate the revision, release, and control when issuing these documents
• Support and lead process improvement activities
• Lead and maintain Layered Process Audits system
• Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis
• Analyze current and future procedural needs of the business

10% - Other activities

• Assist with training of quality awareness
• Other duties as assigned

Preferred Qualifications:

• APQP experience (Advanced Product Quality Planning)
• Experience with composite inspection (NDI) techniques and methods
• Experience with Metrology and Calibration
• Experience in aerospace-related manufacturing environment
• Certification as an AS9100 auditor
• Experience in customer facing Quality initiatives
• Familiarity and application of PFMEA
• Familiarity and application of PPAP

Job Type:  Exempt, Full-time

Regular Hours of work: Norma Business Hours 7:00AM – 4:00PM, Mon-Fri; Weekends and Holidays as scheduled by Management.

Education & Experience Required:  

• Bachelor's degree in an engineering discipline
• 3 years of experience in an AS9100/ISO9001 manufacturing role (preferred)
• Basic knowledge of composite material related manufacturing equipment and processes a plus
• Strong technical writing skills, the ability to communicate effectively with management, technical teams and all departments in the business.
• Ability to lead and contribute independently with a strong work ethic, be innovative, detail oriented, possess initiative, be positive, and be people oriented.
• Proficient with Word, PowerPoint and Excel, ERP Software, PowerBi, or other relevant data mining software applications.
• ASQ - CQA certified lead auditor or training, with hands on implementation and assessment is a plus.
• ASQ Quality Engineer certification is a plus.
• Able to demonstrate solid knowledge and application of root cause analysis tools for process improvements and corrective action effectiveness.
• Strong organizational and communication skills.

Work Environment & Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. The work environment may require a combination of indoor and outdoor activity (hot, cold, wet, humid conditions) with a varied amount of walking, standing, sitting, climbing (i.e. ladders, stairs), balance (maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery surfaces), bending, reaching, handling (seizing, holding, grasping, turning picking, pinching), stooping, kneeling, crouching and ability to lift/carry/push/pull up to 50 pounds.  Work may require the ability to operate material handling equipment (forklift, pallet jack, etc.) in a safe manner. While performing the duties of this job, employees may work around variable noise levels or with fume or airborne particles, hazardous chemicals, etc. requiring the use of personal protective equipment such as face protection (safety glasses, goggles, face shield), gloves, and hearing protection. Work duties may also be required to work in a standard office setting and to use standard office equipment, including a computer and/or the ability to travel by air or auto. This position may be expected to work varying shifts and hours to ensure successful operation of activities in the organization. Some positions entail working with small parts/components. Employees must have excellent hand-eye coordination and good manual dexterity in both hands.  Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.