Job Summary

Job Title: Lead Baker

FLSA Status: Hourly

Reports To: Bakery Manager

Under the direction of the Bakery Department Manager, responsible for working closely with all Bakery associates to keep the bakery department stocked and full of fresh product.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reinforces Festival culture, guest service, and performance expectations to all bakers and fryers.
• Documents violations of company policies/procedures by bakers and fryers; advises department manager on appropriate corrective action.
• Provides consistent, on-going training and department expertise to all bakery department associates.
• Partners with Department Manager on proper staffing and efficient labor utilization.
• Ensures all department standards are being met in the bakery department.
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity.
• Communicates and works cooperatively with department manager and other bakery associates to maintain standards and exceed guest expectations.
• Packages and prices items from the service case.
• Prepares weekly work schedule for bakers and fryers.
• Answers the telephone and assists guests using proper phone etiquette.
• Assists bakers and fryers with mixing, frying, baking, and/or decorating bakery products while leading by example.
• Maintains adequate level of supplies by replenishing ingredients and other items as needed.
• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
• Required to maintain food safety logs.
• Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
• Other duties as assigned.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Restaurant or bakery experience required.
• Strong math skills (e.g., calculate proportions, percentages)
• Ability to deal tactfully and effectively with guests and Festival associates.
• Good oral and written communication skills and the ability to work amongst a diverse team.
• Complete understanding of all safety requirements and company safety policies.
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: proper lifting techniques, trash compactor, and baler.
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Standing for extended periods of time
• Lifting up to 60 pounds on a frequent basis
• Frequently near moving machinery
• Occasional exposure to extreme temperatures
• Repetitive motion of hands and wrists
• Occasionally near hot grease

WORK SCHEDULE

The Lead Baker is a full-time, hourly position. The work schedule will generally include mornings, afternoons, and weekends, with the flexibility to work evenings, overnight, and holidays as needed

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop, and retain the most talented people.