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Inside Sales Representative / Customer Service
As a member of the Inside Sales / Customer Service team, you will report to your inside sales supervisor, assist in the overall day to day operations of the team. This will include, order entry, customer service and communication.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Order entry
Enter any necessary purchase orders and special orders for accounts.
· Work with individual customers on placing orders/item inquiry
· Assisting outside sales team
· Assisting receptionist/ Answering phone line/ Greeting visitors
· Product book maintenance
· May include daily balance and worksheet of drivers
Communication and customer service:
· Work closely with accounts keeping an open line of communication.
· Notify Director of Multi-Unit and Major Accounts and other appropriate personnel if there are any issues that need your help.
· Consistently check e-mail and voice mail throughout the day and respond in a timely basis.
Key Relationships
Internal:
Major account sales representatives
Inside Sales Team
Transportation
Purchasing
External:
Outside Sales Group
Visitors arriving in lobby
SKILLS REQUIRED:
Organizational skills, with a strong attention to detail.
Effective communication and interpersonal skills and the ability to build and maintain effective working relationships with employees, management, customers and vendors.
A proficient knowledge of Microsoft Office with the willingness to expand upon these skills through seminars and workshops.
QUALIFICATIONS & EXPERIENCE:
*High School Diploma/ GED
*Excellent communication skills both verbal and written
*Ability to learn new task
*Ability to multi task and work with daily deadlines
*A minimum of three years of experience in customer service.
*Excellent organizational skills, with a strong attention to detail.
Founded in 1901, Feesers, Inc. is a family owned and operated full-line foodservice distributor located in Harrisburg, PA servicing the Mid-Atlantic region. Feesers provides an expansive offering of dry, refrigerated, and frozen products to a diverse customer base comprised of restaurants, healthcare facilities, educational facilities, and other institutions.
Full Time
09/22/2022
12/12/2022
The following is the career advancement route for Inside Sales/Customer Service positions, which can be used as a reference in future career path planning. As an Inside Sales/Customer Service, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales/Customer Service. You can explore the career advancement for an Inside Sales/Customer Service below and select your interested title to get hiring information.