The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.Recruiting@FedEx.com.
FedEx is a courier delivery company that provides shipping, tracking and printing services.
The job skills required for Retail Customer Service Associate include Customer Service, Merchandising, Products and Services, Initiative, Cash handling, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Customer Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Customer Service Associate. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Retail Customer Service Associate positions, which can be used as a reference in future career path planning. As a Retail Customer Service Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Associate. You can explore the career advancement for a Retail Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Retail Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Customer Service Associate job description and responsibilities
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs.
03/01/2022: Rock Island, IL
They should know how to sell their products or services to customers.
12/19/2021: Biloxi, MS
Retail Customer Service Associate need to be able to communicate and convey their message to the customers to run a successful business.
02/03/2022: Monterey, CA
Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
01/09/2022: Lexington, KY
Maintain a safe clean orderly retail center.
02/19/2022: Worcester, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Customer Service Associate jobs
Typically, a customer service associate will need to obtain their high school diploma or GED.
12/20/2021: Roanoke, VA
The training for a customer service associate position usually occurs on the job.
01/07/2022: Chillicothe, OH
A strong Customer Service associate will be able to quickly understand the customer’s problem and propose the best solution.
01/30/2022: Colorado Springs, CO
While not usually required, many companies prefer candidates with an associate’s or bachelor’s degree.
12/27/2021: San Diego, CA
Realizing and catering to the needs of an aging population can be beneficial to any Customer Service Associate.
12/17/2021: Monterey, CA
Step 3: View the best colleges and universities for Retail Customer Service Associate.