83 Retail Assistant Manager (FT) Jobs in Salem, NC
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FEDEX OFFICE is Hiring a Retail Assistant Manager (FT) Near Salem, NC
https://careers.fedex.com/office/jobs/RC567057?lang=en-us&previousLocale=en-US
Location
232 S Stratford Rd
Winston-Salem, North Carolina
United States
POSITION SUMMARY:
Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
- Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
- Evaluates the efficiency and productivity of team members in creating positive customer experiences
- If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction
- Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment
- Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered
- Provides training and development of team members on assigned shifts by monitoring goals and providing feedback
- Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members
- Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards
- Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed
- Oversees shipping related services and activities
- Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives
- Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls
- Assists Store Manager in review and transmission of payroll and daily close out of POS
- Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls
- All other duties as needed or required
- High School diploma or equivalent education
- 1 year of related experience, prior supervisory experience preferred
- For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
- For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
- Suggests areas for improvement in internal processes along with possible solutions.
- Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
- Applies Quality concepts presented at training during daily activities.
- Supports FedEx Office Quality initiatives.
Job Summary
Full Time
Business Services
$33k-51k (estimate)
03/21/2023
03/27/2023
local.fedex.com
MARYLAND HEIGHTS, MO
25 - 50
2015
<$5M
Business Services
Related Companies
The job skills required for Retail Assistant Manager (FT) include Scheduling, Initiative, Training and Development, Communicates Effectively, Product Quality, Inventory Control, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Assistant Manager (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Assistant Manager (FT). Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Retail Assistant Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Assistant Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Assistant Manager job description and responsibilities
Assistant Store Managers complete management and organizational tasks that support the efficiency of a store’s operation and promote a great shopping experience for store patrons.
02/28/2022: Juneau, AK
Assistant managers must settle conflicts such as scheduling errors or customer complaints.
02/15/2022: Great Falls, MT
Retail assistant managers are leaders with strong customer service skills who can multitask and use sales techniques to move merchandise.
03/19/2022: Philadelphia, PA
Retail assistant managers oversee the store sales team and other staff members.
03/06/2022: Brownsville, TX
They are responsible for carrying out the manager's orders, supervising retail associates, providing customer service and helping hire and train new employees.
12/25/2021: Reading, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Assistant Manager jobs
During training, the retail assistant manager works very closely with the store manager to learn their daily job functions.
02/15/2022: Rochester, MN
Experienced retail assistant managers also help with hiring, training and supervising employees.
01/20/2022: Medford, OR
Retail assistant managers must be able to cooperate with others to lead effectively and motivate the team to perform at their best.
03/15/2022: Waterloo, IA
Retail assistant managers report to, and work directly under, the store manager as a member of a team-oriented environment.
02/06/2022: Passaic, NJ
Work closely with the Retail Store Manager to cultivate and maintain a positive and uplifting work environment and family-centric culture.
01/30/2022: Queens Village, NY
Step 3: View the best colleges and universities for Retail Assistant Manager.
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