Favorite Healthcare Staffing is the nation’s premier provider of healthcare professionals, offering a full range of per diem, allied health, contract, and travel assignments, as well as permanent placement opportunities. Favorite continues to set the industry standard for quality, service and integrity in healthcare staffing and services. Position Details: Role Purpose: Lead and manage the Payroll team within Favorite’s Managed Services division. Setting of goals and metrics for Payroll and Accounts Receivable Specialists. Leading of improvements/processes for the payroll and AR of Managed Services clients. Behaviours Description Demonstrates Integrity Interacts with others in an open, honest, respectful and fair manner. Upholds clear ethical standards that are expected by Acacium Group. Works in accordance with safe working practices. Communicates with Impact Demonstrates active listening skills. Use a range of communication styles and methods to convey information. Prepare information in a manner that meets the needs of the audience. Wins with Customers Drive client satisfaction and retention by matching products and services to their personal needs. Spends time building a deep understanding of our clients personal and business requirements Ensures internal and external quality and regulatory standards are met. Builds a trusted connection through the client relationship Delivers Results Sets challenging personal goals. Takes responsibility for overcoming obstacles and fulfilling goals. Use effective ways to track and measure progress. Looks for opportunities to improve results. General Responsibilities Description Continuous Improvement Identify ways to improve processes and service delivery. Building Relationships Build trusted relationships to enhance collaboration and cooperation. Customer Service Drives customer satisfaction by matching products and services to their personal needs. Spend time building a deep understanding of our customers personal and business requirements. L&D Set challenging and personal goals, use effective ways to track and measure progress, look for opportunities to learn and develop. Communication Interact with others in an open, honest, respectful and fair manner, use a range of communication styles and methods to convey information. Health & Safety Work in accordance with safe working practices, demonstrate a commitment to a safe working environment. Data Protection Data protection Law (DPA 2018 and GDPR) - To comply with relevant training and policies within Acacium group, ensuring that you process data lawfully and in accordance with Acacium Group guidance Job Responsibilities mDescription Payroll Processes Works in collaboration with the Director of MSP Technology & Services as well as the VP of FMS, and all Operations leaders to streamline and expedite all areas of the Payroll Process Partners closely with AR department and processes to ensure a successful program alignment Works in close collaboration with Operations, AV Supervisor, Logistics, Payroll and other key leaders to ensure a smooth payroll process Oversees and approves new payroll functions and programs, such as Vendor Quick-Pay, in collaboration with the VP of Operations and the Director of Technology & Processes Leads Payroll Specialists and AR team in the integration process, facilitating a smooth client implementation and integration process alongside the IT team Ability to complete all payroll processes as needed for employee time-off, etc. Leadership & Improvement Develops goals and metrics for Payroll Specialists and Accounts Receivable Specialists Reports on processes, areas for improvement, and ongoing metrics of Payroll and AR Evolve and improve implementation processes from initial client integration to ongoing maintenance and program deliverables alongside the Director of Technology & Services and VP of FMS Technology & Processes and the VP of FMS Advocating for internal improvement in collaboration with the Director of Technology & Processes Aligning appropriate resources to support Payroll and AR Maintenance & Special Projects Additional special projects and programs as directed by the Director of Technology & Services Applicants must be able to show proof that they are legally eligible to work in the United States. Favorite Healthcare Staffing, Inc. is an equal opportunity employer and does not make hiring decisions based on race, color, religion, gender or other protected classes.