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Favor is seeking an action oriented, decisive, and data driven VP of Operations who will be responsible for high-priority, strategic projects related to continuous improvement of Favor’s capacity, quality, and productivity processes. This role will report to our COO & President and lead multiple teams tasked with (1) balancing supply with demand (2) onboarding and supporting our runners and customers on the ground in our regions (3) improving quality and service outcomes through exception management processes (4) improving runner productivity (5) maintaining trust & safety of the platform and (6) ensuring high-quality last-mile delivery for white-label delivery customers.
\nResponsibilities:
Life at Favor
Where you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce.
Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts!
Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.
Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.
Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), quarterly company-wide events, weekly happy hours, and regular connection opportunities.
Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer.
In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.
Full Time
$209k-317k (estimate)
08/19/2022
03/31/2024
FRANKLIN, MA
200 - 500
2018
RENE PAYNE
$50M - $200M
The job skills required for VP, Operations include Continuous Improvement, Onboarding, etc. Having related job skills and expertise will give you an advantage when applying to be a VP, Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by VP, Operations. Select any job title you are interested in and start to search job requirements.