One of North Carolina's largest personal injury law firms is seeking a motivated and professional individual to join our team as a Call Center Coordinator in our Raleigh office location. This career opportunity provides the right candidate the means to make a difference in the lives of our clients as well as the chance to contribute to our firm as a whole.
Our Call Center Coordinator is the first impression of James Scott Farrin for our clients, guests, and vendors. We are looking for a candidate that is skilled working in a fast paced environment, has a positive attitude, and possesses a dynamic and courteous personality. Our ideal candidate has strong communication skills, professional appearance and demeanor, and the highest level of accuracy with multitasking ability. We are seeking someone with a strong work ethic that wants to establish a long term career with a growing company.
Essential responsibilities include:

• Answer inbound multi line calls
• Serve as the backup to the Front Office Coordinator
• Handling visitor traffic in the office
• Scheduling meetings and conference rooms
• Completing administrative reports
• Managing an information database
• Variety of other administrative duties
• Knowledge of telecommunication technology is a plus
• Strong Microsoft Word and Excel skills required
• Bilingual (English/Spanish) highly desired, but not required

We pride ourselves on a strong legacy that is committed to the highest quality of service for our clients. Our office hours are from 8am-5pm, and we are seeking a candidate with a flexible schedule during those times.
Interested candidates should respond with a current resume and salary requirements.