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Customer Service Representative

New Braunfels, TX | Full Time
Expired

Job Description

Job Description


We're looking for our next rock star! Are you interested in beginning a career in the fast paced highly lucrative insurance business? Do you want to be part of a solid team that performs at a high level? Our award winning insurance team is looking for someone who has a strong desire to make a positive difference in people’s lives. As a Licensed Customer Service Representative you will contributing to agency growth by offering products that people need for their security and peace of mind. The Customer Service Representative will be part of our client retention team to provide excellent service to our clients and identify solutions to help our clients with their individual needs. Our new team member will utilize the systems in place to service and assist the sales team with new opportunities.  Our purpose is to ''make a positive impact in the lives of our clients and fellow team members while strengthening financial futures''. If that sounds like something that interests you I'd love to hear from you!


Benefits


  • Life Insurance
  • Paid Holidays
  • Competitive Pay
  • Bonus Opportunities
  • Paid Time Off (PTO)
  • Weekends Off
  • Holidays Off
  • Retirement Plan
  • Career Development & Growth
  • Paid Volunteer Days
  • Team Building Activities
  • Hands On Training

Responsibilities


  • Exceptional customer service by phone and in person.
  • Relationship building.
  • Inbound and outbound appointment scheduling. 
  • Processing insurance transactions for current and potential clients
  • Prospecting and generating new business leads in person and by phone
  • Preparing insurance proposals.
  • Handling multiple incoming calls with a smile.
  • Greeting customers with a smile.
  • Constantly pursuing additional industry education for self improvement.

Requirements


  • A sincere drive to be a part of and contribute to an award winning team.
  • Possess a current Property & Casualty insurance license. We will assist with licensing for qualified unlicensed candidates 
  • Possess a genuine willingness to learn, be resourceful and coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must be awesome at opening doors and getting appointments from a cold start.
  • Professional phone etiquette.
  • Career minded vision for advancement opportunities 
  • Excellent Spelling and Grammar skills.

Skills for Customer Service Representative

The job skills required for Customer Service Representative include Customer Service, Futures, Life insurance etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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Career Path for Customer Service Representative

The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.