Customer Service Representative

Basic Function:

To offer administrative, service, and sales support for Agent/employer in the production of multi-line insurance products and to place phone calls to set up appointments with current accounts as well as to set up appointments with prospective accounts.

Principal Accountabilities:

· Handle phone calls

· Handle policy changes

· Maintain prospect database

· Computer updates and review client records

· Record Keeping

· Daily mail

· Inventory control-supplies

· Filing

· Setting appointments and annual reviews for agent

· Pre-approach mailings

· Other administrative duties as assigned

· Opportunities for Advancement

Qualifications:

· Minimum hiring age 18

· High School diploma or equivalent

· State Insurance License - P/C (Preferred)

· Excellent oral and written communication skills

· Sales ability

· Keyboard skills of 45 WPM

· Computer knowledge

· Excellent organizational skills

· Motivated, self-starter

· Reasonable and predictable attendance

· All Non-Affiliated Appointments cancelled

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Preferred)

License/Certification:

• Property & Casualty License (Preferred)

Work Location: One location