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Familia Dental
Schaumburg, IL | Full Time
$74k-93k (estimate)
2 Months Ago
Call Center Agent - Partial Work from Home
Familia Dental Schaumburg, IL
$74k-93k (estimate)
Full Time | Ambulatory Healthcare Services 2 Months Ago
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Familia Dental is Hiring a Remote Call Center Agent - Partial Work from Home

***NOW OFFERING UP TO $300 Hiring Bonus***

AND a possible $1K MONTHLY PERFORMANCE BONUS!!!

PARTIAL WORK FROM HOME OPPORTUNITIES

$16.00 - $17.00 based on performance

Familia Dental offers:

  • Competitive Wages
  • Ongoing Loyalty Bonus
  • Benefits Including: Health, Dental, Vision, 2 Weeks Paid Time Off, 3 Sick Days and 6 paid Holidays, 401K, Life Insurance
  • A teamwork-oriented environment
  • An open communication policy

Hours are Monday – Friday: 9:30 AM – 6:00 PM

Saturday 8:00 AM – 4:00 PM (1 day off during the week)

3 days from home and 2 in the office once performance goals are met

Training will be onsite in our corporate office in Schaumburg, IL.

Looking to get your foot in the door in the medical/health field? Are you friendly, energetic, goal-oriented and wanting to make a difference in the lives of others? Then keep on reading! This may be the perfect fit for you!

What is the Job?

Familia Dental is looking for friendly faces who are highly energetic, customer-focused and thrive in an active call center environment. The Call Center Associate position is mission critical, as it’s our first impression and moment of truth created between our brand and the customer. The position ensures every patient calling in for a dental appointment is greeted, listened-to and scheduled in a compassionate, timely and professional manner. If you are someone who comes to work wanting to make a difference, has pride and ownership in your work, and strives to provide a “wow” patient experience in a fast-paced and rewarding environment, then this position is for you!

Who is Familia Dental?

We are a Dental Service Organization that has 42 offices based in 6 different states. We have over 100 professional dentists ready to provide best in class comprehensive dental services from general dentistry to orthodontics.

Requirements:

  • Strong Computer Skills– Ability to maneuver within multiple computer systems at once
  • Ability to Multitask– Listening to patient while applying our processes and procedures
  • Customer Focused Attitude– Every patient matters, and we must treat them that way
  • Problem Solver– Looking for solutions to our patients’ challenges
  • Superior Communication Skills– Professional, tone, pace and word choices are a must

Preferred Skills/Experience:

  • Call Center Experience– It’s a plus but not a must
  • Bilingual a Plus- Adoramos a nuestros agentes bilingues

Benefits:

  • Monthly Bonus Possibilities
  • Paid Training
  • Health, Dental, Vision and PTO for Full Time Employees
  • Ongoing Loyalty Bonus

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$74k-93k (estimate)

POST DATE

01/31/2023

EXPIRATION DATE

05/29/2023

WEBSITE

familiadental.com

HEADQUARTERS

LOS LUNAS, NM

SIZE

500 - 1,000

FOUNDED

2008

CEO

AZAD KOUSHAN

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Familia Dental

At Familia Dental, we believe that dental care should be effortless and affordable. When you join our team of licensed healthcare providers, you are joining the ranks of peers who are committed to making a difference in the lives of their patients. Familia Dental offers the best in patient care to under-served communities and we are truly family focused, treating kids and adults in all our clinical offices. Located across 6 states, with more than 40 locations, and 700+ employees, Familia Dental is one of the fastest growing dental groups in the US. Every practice is supported by Familia Dental... Management, a network of administrative and non-clinical-support services including marketing, scheduling, billing, HR, and other business-related structures. As a dentist at Familia Dental, you will have the opportunity to focus 100% on quality patient care while our Operations Team handles everything else for you. Our Dentists enjoy full autonomy over treatment plans, competitive salary and benefits, a strong and established patient flow, and opportunities for career progression. For more information, please visit https://www.vividsmiles.com/familia-careers-page-physicians More
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