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Service Manager
Full Time 5 Months Ago
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Fairstead Management LLC is Hiring a Service Manager Near Richmond, VA

Description

Fairstead is a vertically integrated real estate company specializing in affordable and mixed-income housing. Since 2014, Fairstead has acquired and/or developed more than $4 Billion of multifamily property across the country, and today owns a portfolio of 16,500 apartments in 18 states. The company’s comprehensive platform provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design and construction, energy and sustainability, property management and social services.

Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design, construction, energy, sustainability, property management and social services.

With a long-term commitment to its residents, communities, and partners, the Fairstead team stands out by:

  • Listening to and understanding the needs of its residents, communities, partners, and stakeholders alike
  • Developing and preserving high quality affordable housing in an innovative and sustainable fashion
  • Creating a positive social and environmental impact within the properties and communities it serves

Fairstead’s Core Values

  • Empathy
  • Innovation
  • Entrepreneurship
  • Determination
  • Integrity

Position Description:

The Service Manager will supervise the repair and maintenance of property buildings. This position will ensure the timely installation of mechanical equipment and upkeep of Fairstead’s property in order to ensure operational effectiveness. The Service Manager will oversee operational efficiency of all electrical equipment and mechanical systems through inspection and repair. This position will ensure that property’s premises and facilities are kept clean and hygienic in alignment with Fairstead safety policies and standards.

At the direction of the Community Manager, the Service Manager is directly responsible for the following:

  • Perform a wide variety of skilled maintenance and repair tasks requiring knowledge of one or more building trades
  • Knowledge of tools, techniques, and terminology of building and mechanical trades.
  • Strong knowledge for accident and safety precautions which generally apply to building and mechanical trades
  • Operation of equipment and skills in the operation of electrical and mechanical equipment and hand tools appropriate to the assigned task and trade.
  • Proficient in a specific trade with general maintenance and repair skills
  • Work independently on routine projects and receive assistance for more complex projects.
  • Occasional need to work overtime or be called into work on special projects or emergencies.
  • Supervision of other maintenance employees and a leadership position on projects.

Requirements

  • High School Diploma or GED
  • 3-5 years’ experience in property maintenance
  • Strong Communication Skills- written and oral
  • Desire to work in a team environment
  • Ability to prioritize tasks and complete projects under time sensitive deadlines
  • Organizational skills and detail- oriented
  • Friendly and respectful demeanor
  • Microsoft Office skills

Job Summary

JOB TYPE

Full Time

POST DATE

10/07/2022

EXPIRATION DATE

12/14/2022

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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