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Fairstead Management LLC
East Cleveland, OH | Full Time
8 Months Ago
Dollar General
EAST CLEVELAND, OH | Full Time
$44k-69k (estimate)
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Dollar General
EAST CLEVELAND, OH | Full Time
$44k-69k (estimate)
1 Month Ago
Assistant Community Manager
Fairstead Management LLC East Cleveland, OH
Full Time 8 Months Ago
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Fairstead Management LLC is Hiring an Assistant Community Manager Near East Cleveland, OH

Description

Fairstead is a vertically integrated real estate company specializing in affordable and mixed-income housing. Since 2014, Fairstead has acquired and/or developed more than $4 Billion of multifamily property across the country, and today owns a portfolio of 16,500 apartments in 18 states. The company’s comprehensive platform provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design and construction, energy and sustainability, property management and social services.

Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design, construction, energy, sustainability, property management and social services. With a long-term commitment to its residents, communities, and partners, the Fairstead team stands out by:

  • Listening to and understanding the needs of its residents, communities, partners, and stakeholders alike
  • Developing and preserving high quality affordable housing in an innovative and sustainable fashion
  • Creating a positive social and environmental impact within the properties and communities it serves.

Fairstead’s Core Values

  • Empathy
  • Innovation
  • Entrepreneurship
  • Determination
  • Integrity

Position Description

Fairstead is now hiring for an Assistant Community Manager to add to its world class operations team.

  • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
  • Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.
  • Ensures achievement of the community’s revenue and occupancy goals by directing the community’s marketing, advertising and sales activities, overseeing on-site traffic, ensuring an appropriate inventory of “ready” apartments, setting rent pricing and concessions, and monitoring the day-to-day sales and leasing activities.
  • Responsible for property arrears including tracking arrears at least twice per month, sending arrears letters to the appropriate list of tenants, and reviewing and discussing the arrears reports with the property manager when needed.
  • Oversee lease renewal program for appropriate retention rate
  • Model excellent customer service towards all customers
  • Maintain current knowledge and understanding of the industry, competition, and market, applying this knowledge to gauge the property's success and improve results
  • Oversee property unit turns and work with Maintenance Supervisor to conduct move out walk and assess apartment specs
  • Answer phone calls, messages, and emails promptly; within a few hours but never to exceed 24 hours.
  • Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
  • Oversee all accounting transactions and ensure all rents are collected, posted and deposited daily.
  • Create purchase orders in Yardi
  • Follow up with building staff or 3rd party contractors on status of open work orders and unit renovations.
  • Work with in house legal team to track status of rent payments

Requirements

  • At least 2 years of experience in a leasing, leasing manager, or assistant property manager role
  • Experience in Affordable Housing / Housing Programs and Subsidies
  • Knowledge of local residential market
  • Cheerful attitude and focused on customer service
  • Strong written and verbal communication skills
  • Tech savvy - able to learn/work with property management applications
  • Experience using Yardi
  • Spanish Speaking is preferred

Job Summary

JOB TYPE

Full Time

POST DATE

07/08/2022

EXPIRATION DATE

12/14/2022

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The job skills required for Assistant Community Manager include Property Management, Customer Service, Resident Service, Accounting, Integrity, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Community Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Community Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming an Assistant Community Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Community Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Assistant Community Manager job description and responsibilities

Assistant Community Managers help build, grow and manage online communities for companies or brands.

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An Assistant Community Manager provides management to an organization’s social media presence.

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By supporting communications on various social platforms, an Assistant Community Manager will ensure that content published meets brand guidelines and overall communication style.

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An Assistant community manager may be required to train new leasing consultants and monitor their job performance.

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Assistant Community Managers handle smaller day-to-day communication-related tasks and other clerical work to free up the Community Manager’s time so they can complete larger, big-picture tasks.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Community Manager jobs

To become an Assistant Community Manager, candidates need to have a strong sales drive.

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Grow Organizational and Communication Skills.

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Learn the basics, then move on to bigger things.

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Step 3: View the best colleges and universities for Assistant Community Manager.

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