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119 Guest Services Manager Jobs in Savannah, GA

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Fairfield Inn & Suites Savannah I95 South
Savannah, GA | Full Time
$31k-46k (estimate)
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Georgia state government
Savannah, GA | Full Time
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5 Months Ago
Netevia Platinum
Savannah, GA | Full Time
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Just Posted
Guest Services Manager
$31k-46k (estimate)
Full Time 3 Months Ago
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Fairfield Inn & Suites Savannah I95 South is Hiring a Guest Services Manager Near Savannah, GA

Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. 
Job Summary
Responsible for supervising the front desk area, maintaining data on future room occupancy, tracking reservation requests, hire and train new sales and service associate and maintain liaison with sales, food and beverage, housekeeping, maintenance, and accounting departments. Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
Responsibilities:
  • Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. 
  • Scheduling/managing the front desk team. 
  • Working with the other departments to create a clean transition in communications. 
  • Address all guest concerns and ensure follow up is complete
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
  • Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
  • FOSSE experience a plus.
  • Marriott experience a plus
Benefits/Perks:
  • Medical, Dental, and Vision Insurance Options 
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels across the country
  • Opportunities for bonuses each month
  • DailyPay: access to your already earned wages before payday

Job Summary

JOB TYPE

Full Time

SALARY

$31k-46k (estimate)

POST DATE

12/07/2022

EXPIRATION DATE

02/13/2023

Show more

Fairfield Inn & Suites Savannah I95 South
Full Time
$26k-32k (estimate)
1 Week Ago

The job skills required for Guest Services Manager include Guest Service, Scheduling, Futures, Housekeeping, Accounting, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Services Manager positions, which can be used as a reference in future career path planning. As a Guest Services Manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Manager. You can explore the career advancement for a Guest Services Manager below and select your interested title to get hiring information.

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