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Field Service Tech

Jacksonville, FL | Full Time
Expired

Job Description

Summary Fairbanks Morse Services is looking for a Field Service Technician to join our team.  A Field Service Technician (FST) is responsible for installation, commissioning, scheduled and emergency service on products serviced by Fairbanks Morse commensurate with appropriate certification.  The FST is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.  The FST is also required to maintain continuous communication with Region Offices, and direct manager.   Principle Duties and Responsibilities: Ability to diagnose problems and develop solutions for qualified engines Can work independently on qualified engines Perform shop operations including general machining, part inspections, assembly, and testing May be assigned to warehouse duties such as receiving, inventory, and miscellaneous shop duties   TECHNICAL Meet qualifications for providing Tech Rep support services Keep current on Engineering Change Orders, Field Service Change Notices and Service Information Letters Keep all personal service manuals up to date with latest revisions Document work performed on Service Reports and write Condition Found Reports      SAFETY Operate in a safe manner in accordance with published safety guidelines Wear appropriate PPE as per company guidelines and accordance with job duties Report all work related accidents or injuries within 1 hour to the appropriate personnel Complete annual safety training requirements as outlined on regional safety schedule   ADMINISTRATION Provide accurate and timely reporting according to company guidelines Timecards, expense reports, mileage reports, project closure, et al. Maintain certification of the Job Description per Job Progression table Provide estimated time of arrival to the Customer where applicable Maintain company property according to company policies Vehicle, credit cards, PPE, test equipment, laptop, et al.   CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Complete scheduled maintenance documentation properly and provide to the customer upon completion of each designated assignment Provide estimated time of arrival to the customer where applicable Qualifications and Educational Requirements: Required education High School Diploma or GED, and ASDT (Associate of Applied Science Diesel Technology) preferred Required experience: Six years military experience in a related field or equivalent industry experience, and prior FM AFST experience preferred Must be a reliable team player who consistently exhibits a professional demeanor Knowledge of diesel and spark gas engine test equipment and theory Basic understanding of gas compression and associated hazards. Must be able to read and interpret engine line diagrams and blueprints Solid foundation of pneumatic, PLC and electronic engine controls preferred, including: Electrical circuit diagnosis and meter usage for: 5VDC, 12VDC, 24VDC, 125VDC, 120VAC, 240VAC, 480VAC, 3 phase Allen Bradley PLC and HMI programming Equivalent ladder logic-based systems Automation system diagnosis and troubleshooting End devices for the following signal type RTDs Thermocouples 4-20mA sensors Relays/Solenoids Magnetic pickups Hall Effect proximity sensors Related cabling and terminals in automation control panels Standby generator and engine operation and maintenance Technical skills: Work independently to return engine to full operating conditions Ability to write technical reports including specific work-related tasks performed Independently troubleshoot and recommend appropriate customer solutions Additional skills: Strong verbal and written communication skills Ability to communicate effectively with internal and external customers Ability to manage stressful situations with diplomacy Safety procedures Organizational and planning skills Proficiency in Microsoft Office Strong mechanical aptitude Ability to travel (up to 75%) including weekends, evenings, and holidays and in emergency situations travel on short notice   This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate       PHYSICAL REQUIREMENTS:   While performing duties of the above jobs, the technician is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools, or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell.  The associate frequently is required to sit and climb or balance.  Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Must have ability to regularly lift at least 35 pounds.

Skills for Field Service Tech

The job skills required for Field Service Tech include Field Service, Installation, Troubleshooting, Written Communication, Communicates Effectively,and Microsoft Office etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Tech. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Tech. Select any job title you are interested in and start to search job requirements.

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Career Path for Field Service Tech

The following is the career advancement route for Field Service Tech positions, which can be used as a reference in future career path planning. As a Field Service Tech, it can be promoted into senior positions as a Field Service Rep II Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Tech. You can explore the career advancement for a Field Service Tech below and select your interested title to get hiring information.