The Retail Manager is responsible for meeting FACE FOUNDRIÉ's expectations of staff recruiting and development, product and membership sales, store operations and client experience. The Retail Manager reports to the owner(s), and they serve as the primary contact for all salon personnel.
Retail Manager Responsibilities:
Demonstrates high standards for customer service, employee development and company culture.
Responsible for meeting financial metrics including: service revenue, average ticket, guest count, guest retention, rebooking, retail revenue, retention/turnover, etc.
Identifies opportunities for professional development and coaching for team members, for example, sales goals, rebooking clients, etc.
Manages all store personnel including (but not limited to) recruitment, training, product knowledge and skills development, loss prevention, performance management, safety, recognition, and legal compliance.
Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize the steps taken to achieve those goals.
Ensures all training and continued education is completed.
Conducts monthly and annual reviews for each employee.
Responsible for the store's inventory which includes ordering, audits, receiving products, etc.
Helps forecast sales, growth trajectories and expansion plans.
Assists with local marketing efforts.
Job Type: Full Time
Availability: Some nights and weekends required
Experience: One year of management experience
The job skills required for Retail Manager include Customer Service, Coaching, store operations, Loss Prevention, Mentoring etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Manager. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Retail Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Manager for your reference.