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Client Engagement Specialist
$38k-50k (estimate)
Full Time 6 Months Ago
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Eze Castle Software LLC is Hiring a Client Engagement Specialist Near Chicago, IL

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000 employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services. Job Description *Hybrid working environment. Remote/In Office SS&C Eze provides premier global investment technology to support the front, middle and back-office designed to optimize operational and investment alpha throughout the entire investment process. Our employees are at the heart of our success. At SS&C Eze, we foster career growth at all levels within the company and encourage employees to take ownership of their careers. As a result, many of our leaders have risen to their current roles, as we vigorously advocate upward and lateral mobility. We recruit the best and the brightest for our team by seeking talented, hard-working individuals who are enthusiastic about learning and realizing their potential. The Product Specialist Certification team has an integral role in the electronic trading process for four core SS&C Eze products – Trade Order Management, Execution Management, Eclipse, and MarketTrader. Our responsibility is to become experts on FIX protocol and trading workflows and to collaborate with buy-side and sell-side clients, third-party vendors, R&D stakeholders, and sales to ensure the SS&C Investment Suite remains an asset for our clients. The position will be focused on managing projects that enable our clients to utilize advanced workflows to trade global equities, futures, and options. The role will also help develop and apply best practices to team procedures with an eye on constantly improving the overall efficiency of the work. Job Functions: Manage multiple complex projects and tasks efficiently and autonomously Build relationships and work collaboratively with internal and external stakeholders Certify advanced trading workflows across SS&C Eze’s product suite Develop, test, and implement broker Algorithms across SS&C Eze’s product suite Proactively assist in project scoping and case evaluation process Identify key areas for improvement and work with management to develop strategic goals to improve team dynamics and client satisfaction Spearhead training initiatives for new hires to the Product Specialist Certification team Qualifications: Bachelor’s Degree from a related field 2-5 years of relevant work experiences Exceptional written and verbal communication skills Strong organization, time management, and prioritization skills Consistent positive attitude, even when dealing with difficult situations Ability to understand key interdependencies and impact of work Existing knowledge or ability to learn complexities of investment trading workflows It would be great if you also had: Working knowledge of FIX protocol for versions 4.0, 4.2, and 4.4 Experience working with buy-side and sell-side traders or in trading operations roles Understanding of FIX ATDL (Algorithmic Trading Definition Language) or Algorithmic Trading Intermediate SQL and/or XML skills From the Manager: “In this role, you will have the unique experience of working with four SS&C Eze products, providing opportunities for both personal and professional growth. Our team is constantly looking for ways to innovate our processes. We welcome candidates with diverse backgrounds, experiences, and perspectives, who can bring new ideas to the team. We want an individual who is comfortable challenging the norms and contributing to the organization’s growth mindset.“ #LI-Eze Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-50k (estimate)

POST DATE

10/10/2022

EXPIRATION DATE

04/09/2023

WEBSITE

ezebos.com

HEADQUARTERS

Boston, MA

SIZE

<25

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The following is the career advancement route for Client Engagement Specialist positions, which can be used as a reference in future career path planning. As a Client Engagement Specialist, it can be promoted into senior positions as a Customer Success Associate IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Engagement Specialist. You can explore the career advancement for a Client Engagement Specialist below and select your interested title to get hiring information.

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